Wont Let employee do shift review

[Rlamblez]

I was doing shift reviews and it says an employee has an open check...there are no open checks under her name. when i hit view checks, it is blank. 

therefore i cannot clock her out nor close her shift

Has anyone experienced this before?

suggestions? 

[rcmck]

Make sure the check is not just being filtered out, on the checks screen, top right 3dot menu, choose show all checks or advanced filter and check show checks for current user. 

[Rlamblez]

There are no checks open under her name. 

When I am on the shift review screen it says 1 Unpaid Check

when I hit view, there is nothing on the screen

[rcmck]

 

The check filter may be hiding the check though, hit show all checks from the top right menu on that screen to be sure. 

[Rlamblez]

Unfortunately it shows nothing