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Forum Posts

Credit card fees

We need toast to have an option for us to choose to pass on the fees to customers let us choose. What’s the big deal to you what do you care it’s legal if I have to go and pay taxes to the government and they charge 3% I go to DMV they charge 4% so l...

Promo Code - Reporting

Hi, I recently ran a promo for a school fundraiser - Dine and Donate - use code: DINEOUT at checkout.  This was great as we donate a percentage of sales back to the school.  Win/Win.  But, I was unable to query or run a report for the promo code spec...

Completing Shift Reviews with Toast

Completing shift reviews is like mise en place for your front-of-house team. It's vital for ensuring a smooth close-out for the day! Employees are prompted to review any open checks and reconcile cash and tips before clocking out. Here's what you nee...

Rob | Community Manager
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Kitchen printer setup

I am setting up our kitchen printer but can not get anything but test receipts to print.  I imagine there is an button somewhere that tells Toast to send food items to the kitchen, but no drink items, however I can't find it.  Can anyone point me in ...

Customer Invoices

Once a customer invoice has been created and sent to the customer.  Is it possible to make the invoice show up on the POS until it has been paid by the Customer on-line OR paid directly on the POS?  We have a few customers who prefer to call in and p...

Modifiers from existing group not indenting.

Seems to have just started with  the update this week to version 2.62 build 9I have a few modifiers that use existing groups as their modifier options, for example, with beer samplesit uses the existing beer group as the modifiers. But now when the t...

POS to Kiosk

Is there a ‘mode’ on the POS device that we could turn over to kiosk? I notice a few major chains have this feature. One example would be Crumbl. a Crumbl employee can take on order on the POS or the computer can be flipped around for customer facing...

delivery services / delivery by doordash tips

Is anyone else having issues with the way tips are collected for Toast's program, delivery by DoorDash?  We use on register/employee name to ring all orders..."Cashier."  Well when we pull the sales (and tips) at the end of the day, we pull out cash ...

Volunteers --- not employees

Hi, We are new. We are a volunteer Elks Lodge. We do not have any employees. We all all volunteer -- so nobody needs to track hours.  I am having a problem with  our employees  aka  volunteer users, being required to "clock in" when they try and acce...

Scanned item not found

When an item that is scanned is not in the Toast database all we get is a beep.  A popup saying "Item Not Found" would be a great addition to the system.I find staff just move on and we don't get paid for the item.

Resolved! unpublished items

I've noticed the newish icon at the top of my toast dashboard that shows if there are items that are unpublished.  It shows who did the edit but does anyone know if there is a way to see what the edit was?

7Punches w/ Toast

I'm looking for someone else with a similar setup. I use 7Shifts (we love using the 7Tasks integration and the Manager Log). We recently switched to Toast and Toast Payroll, and we were looking for a way to allow employees to clock-in and out from an...