We would like to grant our accountant access to our toast back office to allow them easier access to sales reporting. Is there away to grant a NON-EMPLOYEE access/permission to the toast back office for our operations. I've searched but found nothi...
Hello All,The restaurant I manage recently acquired new ownership and some of the ways we handle tips and cash taken for the day has changed. We used to pay out all non cash tips and gratuities on employee payroll cards. So all cash sales was colle...
Can you restrict a managers access to adjust their own hours but still allow them access to adjust servers hours?
Concerning SALES SUMMARY REPORT Suppose it is June 17th a Saturday around 1 PM, and I want to view my sales summary report spanning Friday June 16, 11 AM till Saturday 4 AM.If I selected YESTERDAY as the filter, does it filter like this: June ...
I am wanting to know if because I have two different locations, so I need to order gift cards for each location - if so, will the cards from each location work at the other location. I've not ordered because I have been waiting on an answer, but st...
I have an employee whose information is entered properly but Labor Reports is showing her with a pay rate. This is happening for Job Titles: General Manager and Cook. But, the others with the "Cook" Job Title are fine.
I have a guest who wants me to send him a link so he can remotely pay for a dinner party on the company's tab. They wish to pre-authorize the card a week before so I can charge it on the event day. Is there something I can send them to do this?
System offline on the 13th. Still have not received payments on the credit cards. Supposedly someone is researching. I would like to know if toast is going to honor taking care of the payments if this cannot be resolved?
Hello,New to Toast and struggling to find a number in Toast that will agree to the actual negative payouts to servers, for the EOD.
We had a customer claim they had earned loyalty points, but the system shows none. Is there a way to look back at all of their transactions, using their phone number?
Is there any integration of weather apps with toast. Read the weekly comparison reports and revenues are up from same day last week by 40%--- forgot it rained and thunderstorms that day.
I don't know if anyone else noticed or has it yet but they seem to have quietly introduced Publish Config V2. Check it out if you haven't, you can see pretty much everything, who did it, and what changed, you can filter by types of changes as well a...
We just started using Toast. When a customer orders for a later date (Paid in Total), Net sales is Total Sales Amount minus (Tax plus Gratuity plus Tips plus Deferred Amounts) but does not include "Paid in Total (pre-orders)", per Reporting-Analytic...
I just realized that when invoices are scanned into Xtrachef, they are using the scanned date when they sync with Quickbooks, instead of the invoice date. It messed up my first quarter books since some invoices were scanned after the beginning of the...
I am having trouble with item review and entering kegs. We have different size kegs and its not accepting any unit i use.
