Toast Community

Toast online ordering platform

How can we be displayed on toast online platform we are not shown in our own community under Pizza but many other locations that are not in our community are shown 

How do I Add a 2nd restaurant to my portal?

inventory from xtrachef to quickbooks

I am using xtrachef with integration to quickbooks online.  When we make "purchases" the xtrachef extract creates a journal entry to QB as a debit inventory & credit AP; sales integration entry makes a JE to QB as a debit to COGS & credit to Sales.  ...

Can we use Toast Pay without PayOut?

We have been using Toast for about 5 months and love it!! We are interested in Toast Pay cards but do not want to offer the payout option. Is this possible? We would like to avoid the convolution of the payout options but would like to offer the card...

Reservation time slots

I am trying to eliminate reservation time slots 6:45, 7:00, and 7:15.  Is this possible?

Re open a Check

HI, Some items where rung in under the wrong category last night. Open wine Glass instead of open wine bottle. If i go in and reopen the check adjust it and close it again will this effect today's sales? Or will it still report under yesterday's 

Obtaining first time customer phone numbers

How can we get a report (exported) that gives us first time guests with their email addresses and telephone numbers.  The Guest book only really gives you clients after their 2nd visit it appears. Steve 

Report for Who Collected Payment

I could swear there used to be a report that told you who collected the payment for an order.  We use a server called "Take Out Orders" so all the online orders go to that server & the actual servers are supposed to transfer the order into their name...

Rewards

Hello! When a customer says that the rewards are not showing up on their account what do I do? Also, how do I get someone off of someone else's account? Thanks!

multiple checks with table service

is there a setting in table service where you can have multiple tickets at one table ?

Zapier & 3rd Party Integrations

Hi all! Seeking a means to connect Zapier or another 3rd party connector app that allows us to break our data free of Toast's limited offering and get it into more robust, real-time reporting tools. We are currently paying for API access, so this (id...

Spliting a POS Item to different revenue groups

I have an event tonight where I am charging $120 a head.The breakdown is as follows:$54.60 for food$19.94 for wine$10.55 tax$14.91 taxHow can I break this all down in a single POS item?