I missed the info- Toast Delivery Services

[Penguin_Meg1]

Hey all!

 I missed the specific info about Toast Delivery Services. What date is it changing to Uber Eats & what is the delivery radius going to be, and what is the new cost of delivery services?

[Sdaniel · Accepted solution]

Hey Rob!

Thanks so much!

Toast care mentioned that we will have the option on December 11th and it won't be a pop, but rather a setting to select the preferred provider. I just hope this info is correct since we have received contradicting information on this topic. 

[Sdaniel]

We met with out Toast rep yesterday, and unfortunately she didn't have answers to our questions with this change. And by looking through Toast Delivery Service articles, it seems a lot of the information still mentions Door Dash and needs to be updated. 

[Rob]

I will also reach out to my team to see if I can get more info and offer an update!

[Sdaniel]

Thank you so much, Rob! Toast delivery service is still appearing as Door Dash Drive on both order reporting and Order Hub. I am wondering if this change was delayed? 

[Rob]

I couldn't confirm, but it seems the articles are being updated. This will only affect TDS and not your integration with DoorDash. 

[Sdaniel]

Hey Rob! Thanks for this info! Unfortunately this change does affect our company as we have an exclusivity contract with Door Dash. Do you know if this change has gone into effect? When looking at orders via Toast Delivery services in the reporting, and Order Hub, Door Dash Drive is still listed. From my understanding this was a change that should have gone live on October 23rd.