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Need Deactivation on 14 locations

Hello,

We still see the following location's POS still active, but we no longer own these stores.

Please de-activate these stores.

324, 770, 1567, 1571, 636, 774, 1377, 642

We also have some stores that we sold, but are still getting charged for them.

May we also have these removed from our account as well and deactivated on our end??

637, 638, 640, 841, 1379, 1454

Please inform me with what you need to make this happen. I will retrieve them for you as soon as possible.

2 REPLIES 2

HearthpizzeriaB
Community Ambassador

Rob will probably pop up to try to help out as he works for Toast, but have you tried calling customer support? He can usually push things along if you provide him with a ticket number from customer support.

Brian Andersen, Community Ambassador
Hearth Pizzeria Needham MA

Rob
Community Manager
Community Manager

Thanks for reaching out to the community. Like HearthpizzeriaB explained, please provide a case number, and I can look further into this for you!



Robert Anderson, Community Manager
Toast