05-22-2025 04:47 PM
Hello,
We still see the following location's POS still active, but we no longer own these stores.
Please de-activate these stores.
324, 770, 1567, 1571, 636, 774, 1377, 642
We also have some stores that we sold, but are still getting charged for them.
May we also have these removed from our account as well and deactivated on our end??
637, 638, 640, 841, 1379, 1454
Please inform me with what you need to make this happen. I will retrieve them for you as soon as possible.
05-22-2025 07:07 PM
Rob will probably pop up to try to help out as he works for Toast, but have you tried calling customer support? He can usually push things along if you provide him with a ticket number from customer support.
05-28-2025 11:57 AM
Thanks for reaching out to the community. Like HearthpizzeriaB explained, please provide a case number, and I can look further into this for you!