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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Resolved! Disabling Online Gift Cards

We have had an issue with online payment chargebacks, and most recently had an online gift card purchase that was immediately redeemed for an online order that was eventually disputed.  I have learned that we essentially lose all online payment charg...

Inventory Value by Category

Hey all--recently switched over to Toast Retail here wondering if anyone has a way to determine inventory value of my products within a certain category (I want to know my beer inventory, wine inventory, spirit inventory, food inventory all separatel...

Resolved! Customing URL Callout for Online Orders

Hello, Would like to create A URL that goes specifically to the Catering section of our online order website. (and other sections as well)Our URL is https://order.toasttab.com/online/ajs-deli1-789-ne-5th-stand I would like to create something like ht...

Resolved! Daily Sales Summary EXPORT

How can I download a daily sales summary right after our breakfast shift and send it in a usable format (pdf, excel or sheets) from my cell phone? I will be sending it to a non-toast user as an email attachment.  I am SURELY doing something wrong bec...

Payments Reporting

Is there a report that shows payments received by payment type for any selected time period?    The sales summary shows cash, credit card and other, but only for one day or only a total if many days are selected. I am looking for a report that will s...

Inventory

I know you can use sale reports overview, but is there a way I can search a certain item and see what we sold?Example being Jameson..Can I search just Jameson and have the System pull  all jameson items up and show me what we sold for the month rathe...

Guest count/guest avg

Prior to using the current upgrade to the new pos I did not have issues with my guest count being accurate, but now it seems at least in the bar terminal that my guest count regardless of putting a “seat” number on each person defaults to 1 guest. Ex...

Resolved! BOGO Gift Cards in POS

Hello,What's the best way to integrate a buy one 75 Gift Card get one for 25 Free?  Is there a best process, or do we just comp the gift card ThanksChris 

Resolved! chat

Where can I do a chat with an agent? Maybe you don't do that anymore? I was just wondering how I can get ahold of someone, like I used to start a chat? Thanks! 

Track Modifier by EMployee

Hello!  I am running upselling competitions across my stores and don't know how to track modifier sales by employee.  Is there a report that breaks them down? Any help is appreciated.  Thank you 

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