Hello!We are seeking for the most efficient way to clearly separate catering sales in Toast. While we don't use Toast Catering, we offer catering through ezCater. Our managers receive the orders and manually input them into the POS. To track these sa...
We are having a recurring issue when someone is paying a partial balance with a gift card, and the remainder of the balance with a credit card. To my knowledge, there is no way for the gift card payment to show as part of the itemized receipt on the ...
Is there a way to run a sales summary report for specific days of the week? We like to compare Mondays to Monday, Tuesdays to Tuesdays, etc. The only thing I've found is to download the sales summary daily, then build my own database, This seems cr...
I recently integrated with all the 3rd party delivery services and thought that this would simply my sales reporting. Unfortunately, toast appears to only track gross sales without showing all the fees(commission , adjustments, marketing fee, etc.) t...
HI All! Does anyone know a way to look up order order details of a particular item on the product Mix. We do thanksgiving meals and we take the order in 3 different steps and then check each step to ensure we are 100% correct, no one wants to screw u...
Currently, the house accounts do not allow an email to be used for multiple house accounts. When that person leaves and the invoicing/receipts needs to be emailed to another person in the department but already is responsible for another house accou...
I'm looking for a way to get a receipt to print every time an employee clocks out so they can keep it for their records.
Can I not get a Z report and close out the day from home, online? I've been searching....
Hello team!We just opened a new location, and for some reason, the printer connected to our expo/KDS is printing not only the regular food running chit, but also an extra "online order" receipt for all online orders. I cannot for the life of me find ...
Is there a way to program a Tab name to automatically be the Table number? I have a label printer that will only print tab names. This works great for our take out orders. But there is currently not an option for the epson L-90 to print table numbers...
Hi TeamAt one location, we have a lot of guests who want to sign their printed receipt copy even though we have the Toast2Gos. However, when the server enters the tip on the closed check, it prompts for the manager to authorize the tip. We already ha...
Is there a way to actually download the benchmark reports? As a bookkeeper I feel like it is imperative for my clients to have this information along with their financials. I can see the reports but can't figure out how to download them or save the...
We offer one free menu item and one free drink to Veterans on Veteran's Day. They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...
At our place we have the option to rent the entire place or sections. We also have the option for customers to rent 360 photo booth by the hour, our food steamer and other accessories. I created transparent names for these items in the service cha...
Have any of you had success in getting someone at Toast to resolve TDS issues with DoorDash? I've been trying to escalate this for two weeks but it isn't going anywhere, and the issues are becoming too frequent and are damaging our reputation. Clearl...
