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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Resolved! Rewards Setup Issue

I am trying to change my rewards program from cash back to a free item, when I do the continue button is greyed out and I cannot save the program. any suggestions on what might cause that?

Employee Productivity Report

It would be really helpful if the Employee Productivity Report report showed the guest average instead of the check average. It is a much better indicator of performance as checks can vary on number of people and don't show good data.

Resolved! Obtaining API for data warehouse integration

We are trying to connect to our sales and customer data to load into a data warehouse to enable data analytics without using Toast Integration providers. Is there a way to obtain an API token to allow us to load customer and sales data to our own war...

Resolved! Modifier Viewing

I am trying to find the modifier group that Toast set up for me. We sell hotdogs, and as you can see, there are no mod groups where is says "manage modifier groups", yet the same page also shows that there are modifier groups assigned to each item. T...

upsell modifier

Hi everyone. New here and I hope I'm not asking a very basic question, I don't think it is...I know there are modifiers that increase price, but in my case when selling two of something like a hotdog combo, and want to add a charge for both when upse...

Payroll Accrual

Does anyone have any recommendations on what is a good report to use to get the info needed to make a monthly Payroll Accrual journal entry in our Accounting Software?  When we were running Payroll in Quickbooks I typically just used the Payroll Summ...

Resolved! Covers per Labor Hour

Hello! I am wondering if anyone is aware of a good way to run a report for Covers per Labor Hour. I saw in another discussion that I can go to Sales Summary and hover over the hour of the day and see total covers, which is nice. However, I'd really l...

Resolved! pop ups

Has anyone noticed the pop up advertisements about toast products on your Toast Dashboard.....Advertising more toast products? Seems a little much 

Resolved! Disabling Online Gift Cards

We have had an issue with online payment chargebacks, and most recently had an online gift card purchase that was immediately redeemed for an online order that was eventually disputed.  I have learned that we essentially lose all online payment charg...

Inventory Value by Category

Hey all--recently switched over to Toast Retail here wondering if anyone has a way to determine inventory value of my products within a certain category (I want to know my beer inventory, wine inventory, spirit inventory, food inventory all separatel...

Resolved! Customing URL Callout for Online Orders

Hello, Would like to create A URL that goes specifically to the Catering section of our online order website. (and other sections as well)Our URL is https://order.toasttab.com/online/ajs-deli1-789-ne-5th-stand I would like to create something like ht...

Resolved! Daily Sales Summary EXPORT

How can I download a daily sales summary right after our breakfast shift and send it in a usable format (pdf, excel or sheets) from my cell phone? I will be sending it to a non-toast user as an email attachment.  I am SURELY doing something wrong bec...

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