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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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BOGO comp programming

Hello team!We are trying to offer a free kids meal with every adult entree purchased. Is there a way to program that in Toast so that automatically calculates or is only available if both conditions are met? One to one is easy, but if there are multi...

Toast Paycard

Quick question about the Toast Paycard.If a server makes $100 in credit card tips, do they get the entire $100 deposited onto their paycard?Or, are some form of taxes taken out?If taxes are taken by default taken out, is there a way to opt out of est...

BIG Uber Eats Integration Issue

I've posted about this in the past, along with others who have realized. My fear is for the restaurants who don't realize this yet and are losing big time. There is a big issue with the Integration between Toast and Uber Eats, where orders will be ac...

Resolved! PAID OUT, PAID IN DETAIL

GOOD AFTERNOON - I AM LOOKING FOR A WAY TO SEE THE DAILY DETAIL OF "PAID OUTS" AND "PAID INS" ON TOAST WEB - THE ONLY PLACE I HAVE BEEN ABLE TO LOCATE THIS DETAIL IS THE ZREPORT (WHICH DOES ME NO GOOD UNLESS I AM ONSITE).  I HAVE REVIEWED THE "CASH D...

Resolved! Open ticket historical data?

I am trying to find if a ticket was left open from several days ago. The ticket in question was paid but I believe that it was left open for some reason. Is there a way to view a list of"open tickets" from a specific day that have subsequently been c...

Recruitment Opinions

Hi Toasters!   Does anyone use the recruitment option in Payroll? Do you find it easy to use? Is it easy for the applicant? Can you embed it in an indeed ad? Let me know your thoughts! The pros and cons!Thank you! 

POS functions

Hi! We found an employee (server) had changed the job permissions using a manager's number. We also found the same server edited multiple menu items, changed the service charge percentage and other items they didn't have authority to do.My question i...

Resolved! Enable POS access code login option unavailable

We utilize a third party vendor to import new hire employee records into Toast via the API.  Our managers must then edit the Toast employee record and select 'Enable POS access code login at this location' on the Basic tab and assign a passcode so th...

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