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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Resolved! Enable POS access code login option unavailable

We utilize a third party vendor to import new hire employee records into Toast via the API.  Our managers must then edit the Toast employee record and select 'Enable POS access code login at this location' on the Basic tab and assign a passcode so th...

Notifications Reporting

Hi everyone, We recently encountered an issue where a server received a notification on their handheld device indicating that a table's check was paid. However, the POS system still showed the payment as an open check even though the guest had used t...

toast payroll

who uses toast payroll? cost effective? ease of use? we currently use Paychex.  Do the tips get taken out of payroll or can we pay the staff cash every night.  Thinking of changing

Cash management help

Hi. We just started with Toast, got no support for cash management, customer service is worthless AFAICT on cash management details, and I'm trying to make sense of it.Will start with hopefully a simple question: On the cash drawer history page, what...

Digital logging of petty cash and the back bank

Hi all! First time here.I think I have a simple question… Right now we are using a printed sheet to manage the in and out of cash flow in petty cash (the “back bank”) its fine but as we are growing owners are not in the restaurant nearly as much… But...

Discounts

I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...

Expo Tickets Disappear

Hi,we are having an issue where tickets come up and then disappear from the expo screens and appear green on the front end display which makes it look as if the order has been completed, although it has not.The ticket display is correct on the device...

Menu Item and Discount Report

I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...

Need help creating/entering a "Paid In" catagory

I have a pretty simple problem. Hoping some of you wrinkle brains can help my smooth brain figure it out.We are  brewpub and use Bourbon barrels for some of our beers. We have the purchase of the bourbon barrels coded out to go against the COGS for o...

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