Our DoorDash and online ordering are firing the long credit card receipts with the tip at the bottom to the kitchen. We have never had this happen until recently. No changes on the back end. Not out of paper at our original FOH station?! Please help....
Where can I do a chat with an agent? Maybe you don't do that anymore? I was just wondering how I can get ahold of someone, like I used to start a chat? Thanks!
Hello! I am running upselling competitions across my stores and don't know how to track modifier sales by employee. Is there a report that breaks them down? Any help is appreciated. Thank you
If KDS is connected wirelessly to toast managed network, does it talk directly to the Handhelds or Flex system or is everything routed through toast network?Need to know if kitchen can still receive orders if only using a KDS. Also would it make a di...
Good morning, team!We purchased special gift cards to use as the $20 promos with our gift card holiday sales giveaway. We want to pre-load them all with $20 so the manager can just quickly hand them out to the guests who purchase. Is there a way to d...
Hello,After emails back and forth with Toast support figure better to ask those who probably know real world. We are a counter service pizzeria that our customers put tips in a tip jar. We have always deposited the tips and I pay them out to our sta...
on thanksgiving i had an employee who was not at work but somehow clocked in and out conveniently around the time he was supposed to be working. no other employees would have clocked him in or out, and he claims he didn't do it. could there be a ghos...
Under reports in Toast some reports export to Excel, however when running Hourly Sales reports there is no export icon. Does anyone know how to change that.
Our E card is set up but I would like to update the image and the phone number that displays when a customer clicks the link as it is incorrect. This was in place before my start with company so I am not sure where to go to update this. I also need...
Just curious if it's possible to set up Revenue Centers by Dining Option (rather than by Device)? I haven't found any way to do this in any help articles, but this would be a more useful method for our pizzeria if anyone knows of a way? Thanks!~Erin
We recently started withholding a low estimate (2.5%) of credit card tips to partially offset the CC processing cost. I'm wondering how many users are doing that. Assuming revenue of 750K annually with an 18% average tip level, the CC processing fe...
We're liking the new NOW APP, but the 86'd Items section could be so much better and help us so much more if you could code it so that it DOESN'T include items that have all 4 visibilities turned OFF. Here's an example. Our Pumpkin Blondie is a off...
Hey Toast Community and @Rob ,We'll be going through a pretty large menu transformation in the next few months and I'd like to build a strong foundation in the back-end, especially menu's. We're a MLM account and I'm curious if there Is a way to book...
I accidentally made myself (owner) an employee and can not close out my day! Help!
I received this email today but with no attachment. As awful as the new system is with taking the fees from CC's now they send out this email with no information. Anyone know where I can get my invoice? Is it in the system anywhere? Toast Delivery ...
