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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

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Resolved! chat

Where can I do a chat with an agent? Maybe you don't do that anymore? I was just wondering how I can get ahold of someone, like I used to start a chat? Thanks! 

Track Modifier by EMployee

Hello!  I am running upselling competitions across my stores and don't know how to track modifier sales by employee.  Is there a report that breaks them down? Any help is appreciated.  Thank you 

Block-loading of gift cards

Good morning, team!We purchased special gift cards to use as the $20 promos with our gift card holiday sales giveaway. We want to pre-load them all with $20 so the manager can just quickly hand them out to the guests who purchase. Is there a way to d...

Resolved! Cash Tip Pooling/Sharing

Hello,After emails back and forth with Toast support figure better to ask those who probably know real world.  We are a counter service pizzeria that our customers put tips in a tip jar. We have always deposited the tips and I pay them out to our sta...

random clock in/out?

on thanksgiving i had an employee who was not at work but somehow clocked in and out conveniently around the time he was supposed to be working. no other employees would have clocked him in or out, and he claims he didn't do it. could there be a ghos...

E gift card set up

Our E card is set up but  I would like to update the image and the phone number that displays when a customer clicks the link as it is incorrect.  This was in place before my start with company so I am not sure where to go to update this. I also need...

New TOAST NOW APP Suggestion on 86'd Items

We're liking the new NOW APP, but the 86'd Items section could be so much better and help us so much more if you could code it so that it DOESN'T include items that have all 4 visibilities turned OFF.  Here's an example.  Our Pumpkin Blondie is a off...

Resolved! Toast Menu Expert

Hey Toast Community and @Rob ,We'll be going through a pretty large menu transformation in the next few months and I'd like to build a strong foundation in the back-end, especially menu's. We're a MLM account and I'm curious if there Is a way to book...

Toast Delivery Service Invoice

I received this email today but with no attachment. As awful as the new system is with taking the fees from CC's now they send out this email with no information. Anyone know where I can get my invoice? Is it in the system anywhere?   Toast Delivery ...

MPF

The only integration that we have is DoorDash, so I would assume that the MPF would relate entirely and only to DoorDash sales.  However, the amount reported as MPF withholding is always, in total for each and every month, higher than the applicable ...

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