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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

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New hires in toast

Okay here it is, tomorrow I need to put the new hires in the computer give him the password to get in so they can clock in and I still don't know how to do my own so can somebody tell me how to get on toast and do it

Resolved! Item routing in new Toast

Help! We used to change item routing by service area for private events but I tried to do it for our party tonight and the menu isn't laid out in the same way anymore. I don't know how to find "item routing."Can someone please help me!ThanksPatience

Wineries using Toast....

Hello!I am using Toast at two wineries in Ohio. I was wondering if there were other wineries out there using the system to sell and track bottle sales? I would love to compare notes. Toast has worked well for us, but it is definately not designed for...

Gratuity

How do we add gratuity on the receipt to be presented to customer before they pay ? (Patties of 6 or more)

pos login issue

Has anyone experienced this issue before?When we power off our POS or KDS screens and log back into our restaurant account, Toast will refuse our password anywhere from 5 to 10 times before it accepts it & logs back in. 

Cash discrepancy

HelloPeriodically the total cash payments under sales summary will be more than the total cash payments collected for the day.  Even under all of the deposit information and reporting is correct but the total cash payments is more causing us to be sh...

Resolved! Gift Card Promotion

Every year we would do a promotion with our gift cards around the holidays.  Buy $50 get $10 bonus that had to be used between January 1 and March 31st.  We are currently using the Toast Gift Card program.We have an easy program for our physical card...

New & FREE Food Waste Reduction features in Toast Web

Hey Community! Toast’s Food Waste Reduction (FWR) helps restaurants with their food waste management journey. The feature set equips restaurants with actionable tools to increase visibility into contributors to food waste and turn insights into actio...

Rob | Community Manager
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How do I delete unused gift cards?

We give away gift cards as prizes for certain events.  I have preloaded them into my toast system as Active Gift cards with balances. Since they are a prize, we are allowed to put an expiration date on them.  How do I go about deleting old prize gift...

House Accounts

Always difficult to generate reports and very cumbersome on partially closing house accounts. in addition, gift card program is convoluted, I am trying to remove bad or outdated accounts and am having difficulty after logging in with Toast Reps which...

KDS fracture

I'm curious if anyone has found a workaround for marking off food items when they are individually ran to a table. Meaning, once the order is fulfilled and put in the window, they turn green. However, if we have a large parties and are running out it...

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