Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Inventory Value by Category

Hey all--recently switched over to Toast Retail here wondering if anyone has a way to determine inventory value of my products within a certain category (I want to know my beer inventory, wine inventory, spirit inventory, food inventory all separatel...

Resolved! Customing URL Callout for Online Orders

Hello, Would like to create A URL that goes specifically to the Catering section of our online order website. (and other sections as well)Our URL is https://order.toasttab.com/online/ajs-deli1-789-ne-5th-stand I would like to create something like ht...

Resolved! Daily Sales Summary EXPORT

How can I download a daily sales summary right after our breakfast shift and send it in a usable format (pdf, excel or sheets) from my cell phone? I will be sending it to a non-toast user as an email attachment.  I am SURELY doing something wrong bec...

Payments Reporting

Is there a report that shows payments received by payment type for any selected time period?    The sales summary shows cash, credit card and other, but only for one day or only a total if many days are selected. I am looking for a report that will s...

Inventory

I know you can use sale reports overview, but is there a way I can search a certain item and see what we sold?Example being Jameson..Can I search just Jameson and have the System pull  all jameson items up and show me what we sold for the month rathe...

Guest count/guest avg

Prior to using the current upgrade to the new pos I did not have issues with my guest count being accurate, but now it seems at least in the bar terminal that my guest count regardless of putting a “seat” number on each person defaults to 1 guest. Ex...

Resolved! BOGO Gift Cards in POS

Hello,What's the best way to integrate a buy one 75 Gift Card get one for 25 Free?  Is there a best process, or do we just comp the gift card ThanksChris 

Resolved! chat

Where can I do a chat with an agent? Maybe you don't do that anymore? I was just wondering how I can get ahold of someone, like I used to start a chat? Thanks! 

Track Modifier by EMployee

Hello!  I am running upselling competitions across my stores and don't know how to track modifier sales by employee.  Is there a report that breaks them down? Any help is appreciated.  Thank you 

Block-loading of gift cards

Good morning, team!We purchased special gift cards to use as the $20 promos with our gift card holiday sales giveaway. We want to pre-load them all with $20 so the manager can just quickly hand them out to the guests who purchase. Is there a way to d...

Resolved! Cash Tip Pooling/Sharing

Hello,After emails back and forth with Toast support figure better to ask those who probably know real world.  We are a counter service pizzeria that our customers put tips in a tip jar. We have always deposited the tips and I pay them out to our sta...