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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

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Remakes (kitchen error/server error)

If we need to remake an item and need to re-enter in another ticket, is there a way we can bump this ticket up to the first item on screen instead of at the end? This would be considered a 911 ticket for us.What is the normal procedure when entering ...

Limit quantity of a specific item

Hello,Is there a way to limit the quantity a customer can get of a specific item? We want to run a really good special on pizza, but only want customers to be able to order one or two at most. Is this possible in the Toast system? For now, we're just...

KDS Screen

Is there a way to change the information that comes up on the header of a ticket in the KDS screen? I know you can change if you see the ticket number or table number but I am looking specifically to show the server/bartenders name when entering a qu...

Average Spend Per Guest

Is there a report in Toast that will show the average spend per guest broken down by the month, day of the week, and shift?  Im trying to pull this information quickly, so I do not have to create my own spreadsheet.

2 Toast Accounts

So, I work at two restaurants and both of them use toast. When I go to verify my phone number at the 2nd restaurant it says that there's already an account with that phone number because of the 1st restaurant I work at. I need to verify my phone numb...

Entering a Negative Deposit

I am having some troubles entering a negative deposit at the end of the day.  The expected deposit is showing up in the sales report properly as a negative number, but when we try to enter the actual up at the terminal, it wont let us put in a negati...

Setting up handheld POS for pop up events.

I just got my toast pos in the mail last week. I am having trouble setting up the device and not sure how to finish setting it up for pop up events. How do I connect to the internet and do I need the wireless transmitter it came with?

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