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Forum Posts

Customer Invoicing and Payment Processing

Hi So we use TOAST for out event deposits and redemptions - however - when we change the dates of the invoices they never "sync" to our system the day they are being changed to. Example: We have an event on July 7, 2024 - it was paid for and complete...

Resolved! Cleaning Up Modifier Groups

I am going to begin tidying up the modifier groups for my menu. I locate the list of modifier groups by going to Menus > Bulk Management > Items Database > Modifier GroupsThere are modifier groups that have been unnecessarily duplicated, that I would...

GL Mapping - Event Deposits - Toast and R365

I'm the accountant for a restaurant that uses Toast, feeding the data to Restaurant365.  My problem relates to processing a customer deposit for a future event.When the ticket for the deposit is closed, that amount post to the Sales GL in R365.  I do...

Resolved! Pre-authorizations -- 2 questions

Hello teamI have a two questions about pre-authorization of credit cards.1) Is it possible to pre-authorize a card once items have been rung in? I don't see an obvious way, but I'm hoping a work-around exists.2) Just to verify, when a final bill is p...

Resolved! Late submission of payroll

This is first time I submitted payroll late, wanted to see what options I have now if any. Paydate is Friday 7/5, but I submitted payroll this morning, due to the holiday, direct depoait employees won't recieve their funds until Monday.Am I able to s...

Jobs and Permissions

On JOBS, I have an employee who is a Shift Leader so I want him to have access to voiding items, tickets, etc, as in manager mode for the other servers on duty, BUT... I don't want him having access to voiding his own personal tickets, etc. How can I...

SSO

I have heard that SSO using SAML has been made available to enterprise accounts. Are their plans to roll this out to others? It would be nice to have a single login to Toast that allows access to Sling as well.

Time and Attendance

Hello,Does Toast offer a snap shot of Time and Attendance; such as who was late during their shift, who left early, who did not show up?In my previous businesses I would be able to get a Time and Attendance report showing me just this in one quick sn...

Special Event Deposits

Dear Toast community,  I'm having difficulty reconciling my bookwork in regards to special events.  A customer comes in and wants a special party etc. and puts down a deposit.  Then a month later the event is finished and the customer pays their bill...

Restricted Check Period

Has anyone found a way to get Toast support to change the Restricted Check Period as outlined in this article:https://doc.toasttab.com/doc/platformguide/adminViewingRestrictedOrders.htmlAllowing the ability to change orders after the DOB they have be...