I missed the info- Toast Delivery Services

[Penguin_Meg1]

Hey all!

 I missed the specific info about Toast Delivery Services. What date is it changing to Uber Eats & what is the delivery radius going to be, and what is the new cost of delivery services?

[Sdaniel · Accepted solution]

Hey Rob!

Thanks so much!

Toast care mentioned that we will have the option on December 11th and it won't be a pop, but rather a setting to select the preferred provider. I just hope this info is correct since we have received contradicting information on this topic. 

[Penguin_Meg1]

Looks like it is there now following these directions you provided Sdaniel. Thanks!

[Sdaniel]

Perfect! I see it available for one of our locations as well. Glad it's all sorted out! 🙂

[Penguin_Meg1]

Wait, I spoke too soon. Looks like from the backend of ToastWeb we are set for UberDrive but we have had multiple orders come through today that still say it is DoorDash Drivers. 

[Rob]

I wanted to check in here. Are the orders coming from UberDirve now? If not, you will want to make a support case; I can escalate it to the team after that, too. 

[Penguin_Meg1]

I just looked at the order details from yesterday and I see that TDS orders are showing UberDrive. I haven't got any feedback from managers and staff on how it flowed on the POS side but I'm on shift today and hopefully will see how the changeover goes in operation.