05-31-2023 02:08 PM
I am going to use the messaging areas of the online ordering pages (which I now use for messages like "busy times may equal longer prep time" etc.) to protest the new mandatory online fee. Something like 'Toast has gone FULL EVIL EMPIRE - Please email the CEO of Toast (e.g. chris@toast.com) and tell him you object to the money-grabbing $.99 online ordering fee!'
From my little shop alone, Toast stands to rake in an extra 8K/year. 8K! This is an incredible grab. Shame.
06-16-2023 10:05 AM
I put a warning on my page as well. I will also be turning off online ordering on June 20th when the fee goes into effect for me and canceling the online ordering platform.
06-16-2023 07:25 PM
Doordash StoreFront is a very good alternative for online ordering. No commission for both delivery and pickup orders. Doordash only charges card processing fee and you don't need to worry about potential chargebacks.
06-17-2023 09:41 PM
what about fees to the customer?
06-17-2023 09:53 PM
No fee for customer self-pick up. White label online ordering.