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Guest Experience
Destination to discuss Mobile Dining Solutions, Email Marketing, Gift Cards, Loyalty and beyond.
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Branded Mobile App

How can I resolve this issue? I've filled in all the required information according to the steps, but it's been two weeks and I'm still stuck in this situation. Customer service just gives me perfunctory responses.

Seat Numbers

Is there a way to override Seat Numbers and manually adjust? We had a Hockey Team/Parents (60 people) come in and wanted to use the players jersey number to distinguish between family checks as parents were sitting at a different table then the kids....

Printed Menus

Recently we brought back breakfast for one day a week to our BBQ concept in San Diego. We have not used printed menus (outside of total emergency cases) since switching over to Toast. We use Order & Pay and love it. However, because our breakfast men...

Single Group QR Code with Table Dropdown?

Hi there, Trying to rack my brains around something. A client I've just signed utilises individual QR codes for each table to direct to guest Ordering & Payment. This of course creates a cost issue when printing any table assets, as each QR code is d...

Preorder Meal Ticket/ Special Event

HI TOASTERS!I have a unique situation that I was hoping you all might have some insight on. We are going to set up a catering event at a brewery. Part of our menu that we will serve that night is special since it will be for St. Patricks day. So I ne...

Website Update

I have updated my menu and cannot figure out how to get the updated menu on my website for customers to see. Help!

Kiosk

We've been having issues with our kiosks. Recently they have updated to a newer version thats more user friendly. But we have scheduled menus and they do not switch over at their designated times, unless we manually exit out of the Kiosks and go back...

Meal Deal Packages

I own a pizzeria, and we have a very extensive toppings menu. We want to run special deals at a discounted rate, such as two pizzas, a large salad and a 2-liter for a certain discounted price. I'm having trouble figuring out how to add this specialty...

QR Code Menu Generator

I'll preface this post by saying I know Toast has an option within their settings to create a QR  code for customers to order through their phone, but this is a different option request. Since my bars are both 48 licensed establishments (No onsite ki...

Order Ready Display

Hi Toast Community,We've been testing out the new Order Ready Display that was recently launched and wanted to learn more about displaying the names, specifically for 3rd party (Uber, DoorDash, etc.) in a better way. It appears that Toast pulls order...

Automatic Flight Cards

We are a brewery that serves flights of our beers in taster glasses, as most other breweries do. I happened to see this post on Reddit that I think is a really cool idea. Since we already can enter the description for an item or item-used-as-a-modifi...