07-16-2025 07:37 PM
I have one menu item not printing to kitchen, though other items are printing. Why is the item line in red? TIA
07-18-2025 06:02 PM
Hi! Do you have a "No Print" prep station assigned to this menu item?
I believe someone may have mentioned this in a previous comment, but it's worth double checking item pacing settings and whether a specific prep time is set for this item.
Configure Item Fire by Prep Time