every night the closer has to do their shift review to collect tips then has to clock out. To count the drawer and close the register, they need to clock back in, close the register then clock back out. Sometimes (not always) they can collect tips ...
First day. 2 people didn't pay, didn't understand how to close out for the night . I need someone to walk me through this
I had a card process and say incomplete card transaction? do you know why
I recently opened up loyalty points, but something really bizarre happened.I got an email that maybe one account is suspicious. It made 400+ points in one day, strangely different tables, different customers and all see points going to a single accou...
We have the toast flex system with KDS. We use Bank of america ebt for now, we just pay processing fees , bought the machine for 250 and it works fine. i would love to use the newly integrated ebt with toast, but for some reason you guys want to char...
Hi I'm new to Toast, coming from Square and trying to get in the swing of the shift review process with my staff. our previous practice was to print the server sales report at the end of the shift, then do a "paid out" for the cc tips from the drawer...
I was adding all the employees into the system as we are newly switching from Micros to Toast. It automatically changes setting to yes at top to send invite for access. I only wanted this yes for management not staff. However, for 3 servers, I must h...
I'm sure I'm not the first to want to pout a single use discount code on my receipts, but I'm not finding anything directions or how to's. I just want to offer a free soda to get customers to return sooner....
Hi Gang,Since yesterday morning, we've noticed that all of our online orders are reducing inventory by 2. We have a significant retail operation so this is causing alot of confusion.Happening on our custom braded online store and Toast Local. Orders ...
Hi Matieswe turned on loyalty points just coupe days ago, and we got an email about possibly suspicious acivity on one account. It suddenly got 403 points in just one day. Looking further it seemed several orders in same day were added to that one a...
Asking chatgpt I got this piece of code. But now since i moved to Toast Sites with the digital pro subscription I get the website and app hosted through them. When i open the inspect in chrome browser, i do see some of the tags in the <head> section...
I did give them access as the onboarding suggested. Also did publish from the branded site in the backend.Not sure how we will get to know the app is in the app store.
I originally configured POS notifications for servers when the KDS fulfills items a few weeks ago. I had also checked these settings not even a week ago and I don't remember seeing grayed out options. But now they are, and I have no idea what caused ...
HiI want to add a note in the footer of all pages or maybe in the front page to download our app for ordering.Preferrably for both Apple iOS and for Android.I wish these were part of the template they provide.Cheers, Ashok
Hello,Apparently about a week and a half ago every user got switched to needing 2 part authentication, and ONLY one number is allowed per account? I hope the guy I spoke with tonight is incorrect, as my number is the one now associated with our acco...
