Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

I Use Toast Payroll - Ask Me Anything!

Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...

Benchmark Reports

Is there a way to actually download the benchmark reports?  As a bookkeeper I feel like it is imperative for my clients to have this information along with their financials.  I can see the reports but can't figure out how to download them or save the...

Resolved! Veteran's Day Discount setup

We offer one free menu item and one free drink to Veterans on Veteran's Day.  They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...

Service Charge vs Rental Charge or Set-up Fee

At our place we have the option to rent the entire place or sections.   We also have the option for customers to rent 360 photo booth by the hour, our food steamer and other accessories.  I created transparent names for these items in the service cha...

No Support for Toast Delivery Services

Have any of you had success in getting someone at Toast to resolve TDS issues with DoorDash? I've been trying to escalate this for two weeks but it isn't going anywhere, and the issues are becoming too frequent and are damaging our reputation. Clearl...

Resolved! Let’s Talk Benchmarking: Ask Me Anything!

Hello, Toast Community I’m Garrett from the Product Marketing team, and I’m excited to invite you to my Benchmarking Ask Me Anything (AMA) happening from October 15-21 right here in the community. If you’re not yet familiar with Toast Benchmarking, ...

Partner integration for developer

Hello, I'm a developer at table ordering company t'order.I have Toast POS equipment, I need client credentials (client identifier, client secret) for development testing, and I went into Admin's side tab - Integrations - Toast API access - Management...

Onboarding not showing for all mangers

I'm not sure how, but whenever I hire someone it ask "Who do they report to" and I have to select a manger...ETC. well as I'm trying to finish up payroll I was checking new hires onboarding process and only the manger that was selected can see that p...

New Hire Dashboard Update

Why was the INITIALIZE NEW HIRE  section of the onboarding dashboard removed?  This was a great place for me to make sure my managers were onboarding correctly. I was able to do a super quick review of their data entry.  Now I have to leave the dashb...

Resolved! Toast Central Contact Customer Care

Hi All!Does anyone know what happened to being able to write contact customer care through the "contact customer care" portal on Toast Central?We constantly have customers that call in an order pay for it and then pick it up on a different day. When ...

Is Toast Payroll still a Nightmare?

We are in the process of switching over to Toast Payroll, and had I read some of these posts and comments, I probably would not have done it. Nevertheless, here we are. We go live tomorrow. Is Toast Payroll still a show? Or has it become a more user ...

KDS Mod appearance

Hello!I am currently looking at ways to simplify the Mods for our menu items. I am looking for some ideas and some technical assistance with some ideas I'd like to implement. I would like to be able to categorize mod groups under individual items wit...