Back Office & Team
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Forum Posts

I Use Toast Payroll - Ask Me Anything!

Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...

Toast Pay Card and Pay Out

Hi all!  Curious on feedback from anyone that does Toast Pay Card and Pay Outs.  Pros and Cons?  We currently pay credit card tips out on paychecks and are contemplating a change. Owner wants to start withholding for credit card fees but allowing pay...

Production Item Counts for modifiers?

I have recently set up production counts for my menu and I am loving it.  We often have 20+ top tables and this makes them easier to organize.   Is there anyway to get production counts on the modifiers.   For example   If they have the choices of gr...

Quickbooks Desktop web connector files

Hi there.  Does anyone know how often do you have to update the qwc files so your web connector will work properly?  The file we have is showing it was valid until 7/31/24 and of course Toast's "help" menu is too basic to touch on a specific such as ...

Missing Check Numbers

Going thru a sales tax audit and am getting puahback because of missing check numbers.  I believe when all items are voided on a check, the ticket number simply disappears, but can't find an article saying that.  Anyone know the answer?

% off unique promo code for contacts

Wondering if there is a way to do this in Toast.Can’t seem to find it. We print these on table stands and offer a 10% unique discount code for their contact details.If not, something for the product team to make ASAP Leads to this page.  

Resolved! Remove Additional Modifier Groups

I have created a new menu subgroup. When a menu item is selected from the new menu subgroup, a modifier group titled "Glass Size" is displayed. Alongside the Glass Size modifier group, the following additional modifiers also display: Dining Option, S...

"Email Receipt" feature, but for Kitchen Tickets?

Similar to the "Email Receipt" method shown below, which allows you to email a customer receipt to yourself (so you can see exactly what the customer sees), I am looking for a way to do the same thing, but in terms of seeing what the Kitchen sees. I ...

Employee Tip Totals Report

Th Employee Tip Totals report from Tips Management downloads with the employee name in each row:  FIRST LASTAll other Toast reports download with employee names listed as:  LAST, FIRSTThis makes building our payroll workbooks with multiple reports a ...

item data

Hello All!I am searching for an easy path to find the comp rate of an individual item vs it's sales. Anyone know if that is a thing? Seems as if the only option is to sift through comps to find individual item on receipts then tally. Thoughts? 

Time Cards

How does someone print time cards for their employees if they did not purchase Toast Payroll? We are a small business who do things in house and I need to find a way to print a time card for each employee. 

Refunds Marriott Properties

Hello Community- I manage a bar at a Marriott Location and have run into instances where we need to refund someone after the next day. For us all our checks show restricted the next day (assuming this must be one of the differences between Toast at M...

Toast Retail: Inventory

Hello, my name is Salimen. I just recently went live on Toast about 3 months ago. I have the Toast retail feature, I have over 2,000 retail items that need to be scanned and put in the system. Does anyone know if there is a better or more efficient w...

Updated Employee Handbook

I've updated my employee handbook.  I know how to change it so that all new hires get the new handbook, but how do I send it to my existing employees?  Is there a way for them to document that they've received and reviewed the new document too?  I th...