Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Vertical Video Orientation - Toast Websites

When will vertical video orientation be available for TOAST websites? Everything today is recorded for social media i.e. Reels, stories, shorts, etc to be formated for mobile devices. This should be a simple implementation. Im certain that there is a...

Sorting items recommendation

Hello,We have toast POS almost a year now. It is great software. However, If there is way to sort items one way on the ticket and another way sorting options on the screen such as input by user, would be great. If anyone has any idea in such a way th...

Deposit/Deposit Redemption

Is there a way to track a deposit redemption to the original deposit?  For example, on an invoice, when I scroll to payments, I can see when the deposit was redeemed but I can't track to the actual deposit payment.  Sometimes, the date and time make ...

Time Entries

Hello!  For some reason, I am unable to access Time Entries all of a sudden when I used to be able to.  I have the permissions to do as the General Manager/Shift Manager.  I've tried clearing my cache on Safari and still nothing.  Any ideas anyone?  ...

Tax Rates for Caterers?

I have a pretty specific question, but hopefully someone has experience with this!We are a restaurant that does quite a bit of catering. We have to charge tax based on the delivery address, not the address of our restaurant, according to state law. T...

Resolved! Online customer receipts

After a Toast Update, when a customer requests a copy of their receipt or I need one for sales tax exempt paperwork, I discovered the receipt printed from the back office does not include the server's name,  the last 4 digits of the credit card used ...

Plaid

How do I connect my Toast card to a location or app that requires plaid connection? It asks for a phone number, when I put in my phone number it says it’s not correct 

Lead (No Salaried Employees) Access

Hello, I am new to toast and still trying to figure it all out . I have been looking, and can not find an answer to my question.Does anyone use Leads/Key holders(Hourly) in thier locations?If so is there a way to set them up so they can run nightly r...