Is anyone else having different numbers when switching from the new to old version? When we use the old version, our reconciliation register forms balance out, but the new version has different numbers (usually higher). When using the new version, th...
I realized today that we received 2 separate 1099K forms for 2023 and I'm not sure why.We are fairly new to Toast but not 1099K's. We went live with Toast in Nov 2023 and had sales in Nov and December. My previous 10 years in business, with whatever ...
Does anyone know how to obtain a report showing all paid outs for the year. I feel stupid not being able to find it since it is vital to end of the year numbers, but I just can't seem to locate it.
A bartender voided a cc number thinking he swiped the wrong one. How do I retrieve the cc number to charge
In the last couple of days, we have had customers come in and buy Gift Cards and wanted to include a "receipt" that shows the dollar amount on the card. In previous systems, we could do a check balance it would print out the last 4 digits of the car...
Can anyone recommend a good wordpress app/plugin to display our Toast menu on our wordpress-based website? Seems most are outdated...
Just added a new employee to my system and she's been sent the invite. She tries to log in and since she works for another business that also uses TOAST it tells her she needs a separate pin for each company and a box comes up stating she must fill o...
We currently use a paging system and when a server is hired they're assigned a pager number. To make it easier in the Kitchen we include their pager number in their name. EX: 15 Sarah - it works great.However, when their pager breaks and we assign th...
We're attempting to do an initial bulk data load of inventory from our General Store into Toast Retail.We bulk imported the dataset one time and have identified some things we'd like to change in the data model. In order to update the data, there is ...
Make sure that your 3rd party sales are not being taxed twice. Some states require 3rd party facilitators to charge and pay the sales tax. Toast was importing these sales as taxable but there weren't.
If I put in the wrong drop amount at the end of day what is the best way to fix that?
Can you choose specific days for Menu Groups? For example, this Sunday for Super Bowl I would like to eliminate a number of Groups/Items from being available. Obviously I can put them out of stock on Sunday but a large percentage of our business will...
Hi we are setting up a super bowl pre order package with limited quantities available - can I do this on Toast and push to our website with online ordering?
Hello teamI have an item routing rule set up so that any tickets rung on the Bar area of the restaurant do NOT print to the service bar printer, to avoid bartender confusion.However, when the bartenders serve a table, their tickets are printing to th...
Has anyone had this pic to pop up when the customer was using their reward points?
