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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Resolved! Notification Setup Options Greyed Out

I originally configured POS notifications for servers when the KDS fulfills items a few weeks ago. I had also checked these settings not even a week ago and I don't remember seeing grayed out options. But now they are, and I have no idea what caused ...

2 part authentication

Hello,Apparently about a week and a half ago every user got switched to needing 2 part authentication, and ONLY one number is allowed per account?  I hope the guy I spoke with tonight is incorrect, as my number is the one now associated with our acco...

Resolved! Toast Website Creating forms

HiI need to create "Catering" Link, but not connected to Toast Catering.It should have fields like "Name, Phone, email, Guest Count, Event Date, Description, where the customer can just enter items they need, and then hit "submit"This should just tur...

Invoice not in bank account

Good Morning,We are currently still in Test mode but we sent an invoice for an upcoming event and the customer paid it on Tuesday but it has not gone into our bank account.  Do we have to be live to receive the money? 

Payroll Reports

How do we run a report for payroll when not using Toast Payroll (we have an accountant)?  All the reports I can find do not provide all the necessary details such as total hours for each employee, tips owed, etc

Discount Displaying While Rining Up

Is there a setting that enables discounts to reflect while the order is being rung up? We have customer facing screens and when ringing up items the customer must wait till they pay to see the discount applies.  This example would be for an auto-appl...

QuickBooks

Hello, has anyone used or know of someone that works with a quickbooks expert? I really need to clean up my Quickbooks accounts and reports etc to get the most out of it. ThanksTony 

Tip Jar Cash Tips

Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...

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