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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Toast Now Access for Managers

On my toast now app, I have the ability to see and adjust the quote times right on my app. Some of my team can do this and some of them cannot. I am not sure what access needs to be granted to each person that I want to give access to. Does anyone kn...

Payout Overview

Hi, I'm new to reading the daily reports, and I'm not seeing how the Card Payments number that is on the Payout Overview is derived. It doesn't match the number that is on the daily Sales Summary. What am I doing wrong? 

Category Sales by Server by Hour

Hey all,I'm looking for a way to generate a report to show category sales by server by hour. In Toast, it appears I can only use the sales breakout to show two measures (i.e. category and server) but not 3 (hour).Have you found a report to yield this...

New Menu

How do I create a new menu for hours that we are not actually open, yet? I don't want to change my hours at this time but want to prepare the menu to be ready when we do....

important data

I use a 3rd party to collect customers info (name, email, phone and DOB) and upload it to Toast every 2 weeks for our newsletter.Is there a way to edit the information I am allowed to upload into Toast? Right now it only allows me to upload the first...

Toast API Integration

We are using the Toast API, specifically the menus endpoint url=https://toast-api-server/menus/v2/menus, to extract menu item data. However, some items are not returning without result from the endpoint, for example the item Basil Hayden is returned ...

Resolved! e gift card not sent

SpoilerHello teamI have a guest who called today, saying that he purchased an e gift card online to be delivered to the recipient today, however, it hasn't been delivered.I tried to search for the e gift card, but I'm unable to see the ones sold onli...

Management Strategy

Hello, recently the owner of the restaurant in which I am the GM at decided to open a second location. I requested to be able t manage both restaurants. He asked me to put together a management strategy. Any thoughts or ideas? I have a few thoughts. ...

Resolved! SMS Beta Issue

I have been using the Text Beta but the system is not letting me send texts currently. Is anyone else using this and having the same issue? @Rob  Is there even anyone in Support I can discuss this with other than just the Feedback option?

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