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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Drawer history report

Hi team!I just found cash in a drawer that we don't routinely use. Is there a report that I can pull to determine when that drawer was physically opened, to help resolve which shift actually put the cash in the drawer?Thanks! Patience

Looking to modify my Account Report by Day

Hi, I use my Account By Day report every day to add my Sales data into QBO and I only want those GL Codes with a number to show (positive or negative number) and all the GL Codes at zero for that day to not show. Anyway to modify the report to only s...

Toast Deposit Math Not Adding Up

I am in the process of reconciling Toast deposits into my bank for the month of June - dates 6/1 to 6/30. When I pull up the reports for those dates, Toast shows Gross credit card payments made by customers of $91,963.63$2,472.99 was pulled out of th...

Tips After Checkout

Is there a way to change your front of house declared tips button to be  when servers clock-out, not before they do they're shift review because they don't know they're tip amounts at that time.

Service charge by outlet

I am trying to come up with the best way to do this in toast (if at all possible) we are implementing a new property that is a hotel with 2 restaurants, banquets, lobby bar, valet and room service. our restaurants currently have a 3% auto service cha...

Barcode Creation

We are a coffee shop with vintage and new retail. Does anyone have experience with creating barcodes from scratch? I could really use some assistance. Thanks! 

Order Processing Fee

The new "Order Processing Fee" is a bogus, unethical and a very bad business practice on the part of Toast. How can you punish a customer for ordering from us?? And you are doing it in our name!We pay a monthly fee for the technology to Toast and a C...

Calculating Sales Tax w/ Quickbooks and Toast

I'm curious how other people calculate sales tax combining Toast and Quickbooks. I currently get Toast deposits every day into my bank account. And I have a specific register in quickbooks for my toast deposits. But what next? I know I can simply cal...

Resolved! Created an FB Page for Power Users of Toast POS

New FaceBook Group Created:Toast POS - Power User Grouphttps://www.facebook.com/groups/toastpospowerusers  This group was created because I am wasting a lot of time calling Toast POS support, and being put into a basic support phone tree. I know the ...

Cover Count

Is there a way to get our cover count on our sales summary? I haven't been able to find anywhere that gives an exact  amount for lunch or dinner service. 

Resolved! 400 Bad Request Error message?

I have been getting this error message constantly on Google Chrome the past several weeks:It has happened mostly on the toast back-end, but happened just now on our "check gift card balance" site as well.  Support suggested the usual fixes clearing c...