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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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POS SCREEN

HOW DO I GET TO THE POS SCREEN WHEN I AM IN TEST MODE FROM COMPUTER SO I CAN LOOK AT WHAT IT WILL LOOK LIKE

FEATURE REQUEST - Payrate Maintenance

Good afternoon Toast Team!We love Toast but being a customer that transitioned from a different system to Toast, we miss some features we used to have. I hope you will consider making this a feature request as it would help lock down employee payrate...

Please Bring NET SALES BY ITEM Box Back

Since TOAST started advertising the "Toast Capital" program on the dashboard homepage, it has kicked the NET SALES BY ITEM box off the page.  That is just so super-disappointing and not fair.  In one of our 6 dashboards, it DOES appear because the To...

Online Ordering Special Resquests

We have the special request field "ON" for our Online Orders.  I have just discovered that customers our typing in ALL sorts of additions and upgrades to their meal and our kitchen staff is preparing the additions and upgrades.  I am removing the spe...

Gift Cards

I am wanting to know if because I have two different locations, so I need to order gift cards for each location  - if so, will the cards from each location work at the other location.  I've not ordered because I have been waiting on an answer, but st...

Resolved! labor reports

I have an employee whose information is entered properly but Labor Reports is showing her with a pay rate.  This is happening for Job Titles: General Manager and Cook.  But, the others with the "Cook" Job Title are fine.

June 13th

System offline on the 13th.  Still have not received payments on the credit cards.   Supposedly someone is researching.  I would like to know if toast is going to honor taking care of the payments if this cannot be resolved? 

EOD Balance

Hello,New to Toast and struggling to find a number in Toast that will agree  to the actual negative payouts to servers, for the EOD.

Resolved! Tracking loyalty points

We had a customer claim they had earned loyalty points, but the system shows none.  Is there a way to look back at all of their transactions, using their phone number?

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