On my toast now app, I have the ability to see and adjust the quote times right on my app. Some of my team can do this and some of them cannot. I am not sure what access needs to be granted to each person that I want to give access to. Does anyone kn...
Hi, I'm new to reading the daily reports, and I'm not seeing how the Card Payments number that is on the Payout Overview is derived. It doesn't match the number that is on the daily Sales Summary. What am I doing wrong?
Hey all,I'm looking for a way to generate a report to show category sales by server by hour. In Toast, it appears I can only use the sales breakout to show two measures (i.e. category and server) but not 3 (hour).Have you found a report to yield this...
How do I create a new menu for hours that we are not actually open, yet? I don't want to change my hours at this time but want to prepare the menu to be ready when we do....
I use a 3rd party to collect customers info (name, email, phone and DOB) and upload it to Toast every 2 weeks for our newsletter.Is there a way to edit the information I am allowed to upload into Toast? Right now it only allows me to upload the first...
Is there a way to enable 24hr online ordering for Events? It seems the global restriction for online ordering is during hours of operation. For Events that are 1, 2, 3, whatever weeks out, customers should be able to purchase 24/7. HELP!
We are using the Toast API, specifically the menus endpoint url=https://toast-api-server/menus/v2/menus, to extract menu item data. However, some items are not returning without result from the endpoint, for example the item Basil Hayden is returned ...
SpoilerHello teamI have a guest who called today, saying that he purchased an e gift card online to be delivered to the recipient today, however, it hasn't been delivered.I tried to search for the e gift card, but I'm unable to see the ones sold onli...
Hello, recently the owner of the restaurant in which I am the GM at decided to open a second location. I requested to be able t manage both restaurants. He asked me to put together a management strategy. Any thoughts or ideas? I have a few thoughts. ...
I have been using the Text Beta but the system is not letting me send texts currently. Is anyone else using this and having the same issue? @Rob Is there even anyone in Support I can discuss this with other than just the Feedback option?
How does tipping staff work for house accounts?
My toast payroll is showing a "PSD Code" error that needs fixed on the employee side of it. Im not sure what this means or how to direct the employee to fix it.
Does anyone know an easy way to expand all of the menus in advanced properties without having to hit each and every drop down arrow??? This would be a huge time saver if something like this existed...Thanks
Is there a way to mark a House Account as Tax Exempt in Toastweb?I have read Toast Central articles on how to mark an order as tax exempt through the pos, configuring tax exemption through other payment types, and paying an order by house account. Ho...
Hello All,We've recently ran into some friction in our deployment with Toast, specifically in XTraChef. In trying to resolve in the midst of these issues our Rep, his boss, and his bosses boss have all gone dark... Another person who is a developmen...
