HelloPeriodically the total cash payments under sales summary will be more than the total cash payments collected for the day. Even under all of the deposit information and reporting is correct but the total cash payments is more causing us to be sh...
Every year we would do a promotion with our gift cards around the holidays. Buy $50 get $10 bonus that had to be used between January 1 and March 31st. We are currently using the Toast Gift Card program.We have an easy program for our physical card...
Hey Community! Toast’s Food Waste Reduction (FWR) helps restaurants with their food waste management journey. The feature set equips restaurants with actionable tools to increase visibility into contributors to food waste and turn insights into actio...
Can specific employees or labor types be excluded from manger override for late/early clockins? Thank you. -Conan
We give away gift cards as prizes for certain events. I have preloaded them into my toast system as Active Gift cards with balances. Since they are a prize, we are allowed to put an expiration date on them. How do I go about deleting old prize gift...
Always difficult to generate reports and very cumbersome on partially closing house accounts. in addition, gift card program is convoluted, I am trying to remove bad or outdated accounts and am having difficulty after logging in with Toast Reps which...
I'm curious if anyone has found a workaround for marking off food items when they are individually ran to a table. Meaning, once the order is fulfilled and put in the window, they turn green. However, if we have a large parties and are running out it...
In Payroll, I can make a pay change, but it is for the main base job and rate. This pay change can be scheduled for the future, which is handy as they can be entered as issued.If someone has multiple other jobs, I can make a pay change, BUT THE CHANG...
Hi-in other systems I have worked with the properties of a bar terminal would return to their main screen as opposed to going to the sign in screen - so in effect you wouldn’t have to constantly sign back in- any one have ideas for a solution- I set ...
Hello Everyone. I need help with the subject matter. I have created a promo menu for a location on a certain day of the week. I need to copy this with all it's details, so it's available at the other location's POS also. How can I do that?
My restaurant is located in Henrico, VA where a 4% meals tax is applicable when purchasing food and drinks. However, there are situations when the meals tax should not be applied. Below are few situations that should be excluded from the 4% tax.Drink...
I have employees that want to see how the tips are being divided up on my toast payroll. This would help improve possible errors. Is there any way for this? I might need maybe twenty minutes or so to talk to technical support or a way to do an online...
Can I choose specific dates a menu is available on the online ordering system?
Hey All! There used to be a way to adjust the tip amount next day. When you go to "find checks & issue refund" there was a blue dropdown that said "adjust tip amount". This option does not show up anymore. We frequently have customer call in and or...
I am new to Toast Payroll and I am having a hard time locating a report that will give me the proper information for a BLS MWR (Bureau of Labor Statistics Multiple Worksite Report). I need a report that lists the number of employees paid in each mont...
