Hey Toasters! I want to look into doing the surcharge fees for credit cards but it sounds like using the Toast Credit Card Surcharge system will increase our credit card rates, even if we stop using the surcharge system the higher rates will remain.....
I've used multiple payroll companies to process payroll over the years, and Toast is by far the most simple and easy to use!I start by reviewing employee timesheets to check errors like missed clock out's, or wrong job codes. I also send the employ...
In shift work, it’s not enough for your payroll solution to just do payroll. It needs to do all the little things right. That’s why we’re obsessed with the details, and why we’re added even more updates and features to our payroll product over the la...
I can toggle between my two locations in Toast back end, but I can't assign employees to more than one location. In the permissions, only one locations shows up as an option. Gotta be something simple I'm not finding!The attached picture explains wha...
The column widths in the Item Routing interface cannot be resized and do not scale to view; as a result, we're limited to ~10-15 characters per 'cell', depending on which characters are used (the font is not monospaced). Given we have 50+ item routin...
Hello,We are setting up tip policies in Toast tip manager. Our tip pooling policy setting is Shift. We have a lunch shift (11am-4pm) and a dinner shift (4pm-11pm). During each of these shifts, waitstaff will tip share a percentage of their sales with...
We use Toast Payroll + Tip Management and I am trying to find guidance on how processing a refund would effect tips owed to an employee where the refunded amount includes a tip. We pay our employees tips owed with their wages on payroll every two we...
We have a restaurant group that has four locations under it. Three of the locations are using 7Shifts for the tip management, but I was wanting to use Toast Tips and the Toast Pay Cards at the new, fourth location. One of the support representatives ...
Hello! We are in the process of setting up Toast Tips Manager. We set up a policy use order as the time interval. Our servers tip out bartenders based on 5% of alc bev net sales. When we previewed the tip pool report, we noticed the sales amounts at ...
Is there no way to print a date and time on paper drink chips?
Julie Nguyen, owner of Crawfish Cafe, knows a thing or two about running a successful restaurant. With nine locations and counting, she credits a big part of her growth to having the right tools in place. In our latest case study, you'll learn how Ju...
We're two days into Tip Management. So far, we're find other than a few questions we cannot get answered. I've spent hours, two days in a row being transferred to Everyone and their Brother, who doesn't have the presence of mind to admit they don't...
is there anyway to testing uber intergration in test mode?
Hi Toast Community, Carrisa here with Toast. Staff training, hiring, and retention are often cited as top challenges in running a restaurant. We’ve put together materials to help you establish employee rules, create custom training for your staff and...
I had an event that run a tab on their alcohol. The bartender at the end of the event charged it out to "House Account". How do I get it closed out or transferred to their original account to be paid and charged out?
