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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

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Zapier & 3rd Party Integrations

Hi all! Seeking a means to connect Zapier or another 3rd party connector app that allows us to break our data free of Toast's limited offering and get it into more robust, real-time reporting tools. We are currently paying for API access, so this (id...

Resolved! employee "invited" and not visible

Hello teamI created a new employee last week, a bartender. I made the mistake, however, of "inviting" her to log in for access. Now her profile can't be edited --- I can't see/change her log in number or anything (yes, I have access to change her per...

Resolved! Cash out or close out every night?

Looking for help with deposits and closing out for the day.We are very low volume at the moment and the numbers are not adding up as they should. Deposits are off.Should we be running a cash out or close out report each day or does this happen in the...

Can't run Annual Reports

Is anybody else clamoring for Annual Reports? The 6 month limit on reports is too short. Customer Care can run them for us, but it's a hassle to have to ask for them when it's such a common business need.

The Complete W-2 Experience

Hello, community! Are you puzzled about W2s? Don't worry; we've got you covered! Below, you will find everything you need to know about W2s, including their purpose, contents, and how to access them. Whether you're an employer or an employee, underst...

Rob | Community Manager
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Tips Pooling

Hi Community! Does anyone else have trouble managing the tips allocation when there should be multiple tip pools? It's so much work for us since we can't set the pooling rules that the Tips Manager feature allows for. Are we the only ones struggling ...

Third party ordering

Hello,I am trying to work with a local Brew Pub and do there food for them.  I would like to offer a limited menu, and the prices would be a little different that my listed prices to cover delivery cost.  Noone from toast has been able to tell me if ...

Change of Toast Billing Cycle

Did anyone else get hit with two invoices in one month. Toast  charged my account on the 20th and again the next day on the 21st.  No one can give me an answer at  customer service. 

online ordering

Hello Toasters,I am new to the toast platform and i am trying to set up my online ordering.  I currently have it in test mode and every time i add an item, it charges less than my listed price for the item.  Does anyone know how to resolve?  My $15 i...

App for ToastTab

When an app for Toast is going to be release? It would be pretty convenient for managers and owners to have an app to check how the restaurant is doing when we are not there. Having to login to the website from a phone is not convenient at all

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