I have two drive thru windows and two POS' to service the customers, but the kitchen does not know where to send the orders to window A on one side of the restaurant or Window B on the other side. How can I designate where the sale is happening or wh...
I have created menus, and have saved and published them. But for some reason now it is not Publishing them onto the toast handheld. If anyone might know what I'm doing wrong?
Hi teamI just opened a new location for our concept, and at this location, we have a pizza oven. Due to it's physical location in the restaurant, we want the tickets routed to the pizza station KDS to print tickets to a separate printer called Pizza,...
Does anyone know how to get a hold of a copy of the report either SOC-1 or Soc-2 ? I can’t seem to find it anywhere… Service Organization Control (SOC) 2 Type
Please assist with subject above to access W2 form
While trying to figure out how to NOT charge sales tax on water (as opposed to sodas) I went to the advanced menu settings and found that there are really odd mods I didnt set up and dont know where to find them to delete them. Please refer to the pi...
limited to only pulling a monthly report on kiosk or pos?
I have not been able to download the app on my Italian mobile phone . Anybody has experienced the same problem ? Any solutions
Is anyone else having different numbers when switching from the new to old version? When we use the old version, our reconciliation register forms balance out, but the new version has different numbers (usually higher). When using the new version, th...
I realized today that we received 2 separate 1099K forms for 2023 and I'm not sure why.We are fairly new to Toast but not 1099K's. We went live with Toast in Nov 2023 and had sales in Nov and December. My previous 10 years in business, with whatever ...
Does anyone know how to obtain a report showing all paid outs for the year. I feel stupid not being able to find it since it is vital to end of the year numbers, but I just can't seem to locate it.
A bartender voided a cc number thinking he swiped the wrong one. How do I retrieve the cc number to charge
In the last couple of days, we have had customers come in and buy Gift Cards and wanted to include a "receipt" that shows the dollar amount on the card. In previous systems, we could do a check balance it would print out the last 4 digits of the car...
Just added a new employee to my system and she's been sent the invite. She tries to log in and since she works for another business that also uses TOAST it tells her she needs a separate pin for each company and a box comes up stating she must fill o...
We currently use a paging system and when a server is hired they're assigned a pager number. To make it easier in the Kitchen we include their pager number in their name. EX: 15 Sarah - it works great.However, when their pager breaks and we assign th...
