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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Onboarding

Does anyone know how to check the progress of onboarding if the employee line is only half or three quarters done?

Online Ordering

When you access the online ordering with a computer or tablet it will let you change the date and time for the order.  I find that on a mobile phone that option isn't there.  We do a lot off catering (future orders) and customers want to order from t...

Resolved! scheduled menu changes

Hey Toast Team! I read this article that came through my email this morning and it mentioned that there is a feature to schedule menu changes. I was under the impression that if I make a change it will only be dormant until I "publish changes".  I wo...

Item search on orders

Does anyone know of a way to search for a specific item on a group of orders?  For example, I'm trying to find all the orders on which Captain Morgan was billed so I can see which bartenders (associated to the orders) sold the Captain Morgan last wee...

replicate menus across locations

Hello team!Cinco is HUGE for our restaurants, and I am building a custom menu for that day. The menu will be the same across our locations. Is there a way to build it in one and have it copied to another location's database?Thanks!Patience

Vertical Video Orientation - Toast Websites

When will vertical video orientation be available for TOAST websites? Everything today is recorded for social media i.e. Reels, stories, shorts, etc to be formated for mobile devices. This should be a simple implementation. Im certain that there is a...

Sorting items recommendation

Hello,We have toast POS almost a year now. It is great software. However, If there is way to sort items one way on the ticket and another way sorting options on the screen such as input by user, would be great. If anyone has any idea in such a way th...

Time Entries

Hello!  For some reason, I am unable to access Time Entries all of a sudden when I used to be able to.  I have the permissions to do as the General Manager/Shift Manager.  I've tried clearing my cache on Safari and still nothing.  Any ideas anyone?  ...

Resolved! Online customer receipts

After a Toast Update, when a customer requests a copy of their receipt or I need one for sales tax exempt paperwork, I discovered the receipt printed from the back office does not include the server's name,  the last 4 digits of the credit card used ...

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