Hey everyone! I'm curious if anyone knows how to fix this. I have the sticker printer at the front POS to print drink orders (we are a coffee shop). I changed to the narrow sticker size but now when the stickers print they don't have the name but pri...
Hello teamI am reading through some of the "new pos" materials, and was interested in the "coursing" portion.In the past, we opted not to use coursing because it would put the ticket up on the expo screen and the ticket time would be artificially inf...
Hello Toast community!We use TDS and understand that Door Dash driver tips are included in our "tip out" reports. I'm looking to talk to others who use this service, and get some ideas as to how you handle the "tips reported now, but invoiced later" ...
Our Happy Hour time is different on weekday vs weekend. Is there any way to configure this aside from creating two copies of our HH menu to run on two different schedules?
Hi all,We have custom missed break text pop up for shifts more than 6 hours when an employee doesn't clock out for break (we're in CA). The pop-up is blank however. Has anyone run into this? or have an idea why? Thanks!
How can I obtain access to our TOAST POS from my laptop remotely?
I am hoping someone high up in Toast Payroll's technical escalation department will read this and can help. I'll try to make it as brief as possible even though it has been anything but.BACKGROUND--We used Toast Payroll for about a year, ending it i...
I need to be able to view the amount of service charges that were billed to customers over a period of time. So far the only way I hav found to view the service charge is to view each order individually. This does not help at all. Is there a way t...
I am trying to figure out how to create a couple of different revenue items.Delivery fees, and catering deposits.We frequently take catering deposits, which are not applied to the final bill until it is paid in full, so they do not incur any taxes.
I am currently in the process of building our menu. We have not gone live with toast yet. In our dinner menu, we have entrees that come with a dinner salad (included at the price of the entrée)We also sell the same dinner salad as an option.I can't...
i tested toast mobile order and pay with customers yesterday and initial feedback is the prompt for individual order vs group order is very confusing, especially since no explanation is provided on the screen. It would make sense to skip that prompt ...
We're trying to get our pop-up menu onto our catering page, but it continues to show up on our standard menu page. We've changed the QR code and set specific dates for availability for the pop-up but can't seem to get it to work. Any suggestions on h...
Hi, I'm attempting to find a report in Toast which will provide me with the daily deposits made into my operating account. Can you please help me find that report?
Hello!There is a customer who uses our toast delivery services to get food delivered several times a week. Great, right? NO. Now this customer does a credit card charge back for almost every order. It's infuriating and annoying. Is there any way to b...
I cannot reconcile the daily deposits made in the operating account to the total daily sales in Toast. I've taken into consideration the sales tax & tips, however the deposits are always much less than the sales reported in the sales summary.Why woul...
