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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Report for Who Collected Payment

I could swear there used to be a report that told you who collected the payment for an order.  We use a server called "Take Out Orders" so all the online orders go to that server & the actual servers are supposed to transfer the order into their name...

Rewards

Hello! When a customer says that the rewards are not showing up on their account what do I do? Also, how do I get someone off of someone else's account? Thanks!

Toast Payroll: A Quick Look at Running Payroll

Are you ready to streamline your payroll process? Follow our step-by-step guides to learn everything you need about running payroll with Toast Payroll. We've got you covered from preparation to execution! We’ve summarized the full article for our com...

Rob | Community Manager
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Zapier & 3rd Party Integrations

Hi all! Seeking a means to connect Zapier or another 3rd party connector app that allows us to break our data free of Toast's limited offering and get it into more robust, real-time reporting tools. We are currently paying for API access, so this (id...

Resolved! employee "invited" and not visible

Hello teamI created a new employee last week, a bartender. I made the mistake, however, of "inviting" her to log in for access. Now her profile can't be edited --- I can't see/change her log in number or anything (yes, I have access to change her per...

Resolved! Cash out or close out every night?

Looking for help with deposits and closing out for the day.We are very low volume at the moment and the numbers are not adding up as they should. Deposits are off.Should we be running a cash out or close out report each day or does this happen in the...

Can't run Annual Reports

Is anybody else clamoring for Annual Reports? The 6 month limit on reports is too short. Customer Care can run them for us, but it's a hassle to have to ask for them when it's such a common business need.

The Complete W-2 Experience

Hello, community! Are you puzzled about W2s? Don't worry; we've got you covered! Below, you will find everything you need to know about W2s, including their purpose, contents, and how to access them. Whether you're an employer or an employee, underst...

Rob | Community Manager
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Tips Pooling

Hi Community! Does anyone else have trouble managing the tips allocation when there should be multiple tip pools? It's so much work for us since we can't set the pooling rules that the Tips Manager feature allows for. Are we the only ones struggling ...

Third party ordering

Hello,I am trying to work with a local Brew Pub and do there food for them.  I would like to offer a limited menu, and the prices would be a little different that my listed prices to cover delivery cost.  Noone from toast has been able to tell me if ...