We just started using Toast. When a customer orders for a later date (Paid in Total), Net sales is Total Sales Amount minus (Tax plus Gratuity plus Tips plus Deferred Amounts) but does not include "Paid in Total (pre-orders)", per Reporting-Analytic...
I just realized that when invoices are scanned into Xtrachef, they are using the scanned date when they sync with Quickbooks, instead of the invoice date. It messed up my first quarter books since some invoices were scanned after the beginning of the...
I am having trouble with item review and entering kegs. We have different size kegs and its not accepting any unit i use.
Hi,I don’t want my servers transferring items or payments. How can I stop this?
Is there a way to view a z report and or employee's shift review from the back office?
had a tab closed with cash payment when Bar terminals were not communicating. Same tab closed again on different bar terminal when conducting EOD. Next day "cash refund" was incorrectly executed to close tab correctly.Anyone know how to reverse a cas...
Dear Toast Community,I hope this message finds you well. I am writing to seek assistance regarding an issue I'm experiencing with the checklist items in Toast Tab. Despite completing the necessary steps, some checklist items are not getting ticked, s...
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If I upload ourMailChimp Subscriber List to Toast with the end goal of sending a Loyalty email to the MailChimp subscribers. How do I avoid sending to those who have already signed up for the Loyalty program via Toast? I see that Toast will avoid sen...
Hey, This is for the toast engineers not sure how else to get the word to them. The side bar menu is needs to be tuned up. When you click on Sales Summary it takes you to sales. When you click on Sales it takes you to what is labeled sales summary...
My Access code was working on out ToastGo2 and then all of a sudden it stopped accepting it. The code works fine on the counter pos but just not the handheld. Any suggestions?
Is there a way to not allow prepaid credit cards to be authorized to start tabs? We are having a huge issue with people starting tabs with prepaid cards and then walking out on them. Then when we try to close to the card on file at the end of the nig...
Hello, I was wondering if anyone else if not having Federal Taxes Deducted automatically?
Hello- we have the ChowNow Integration and it is working great for the most part, but we want to modify some of the modifier groups our customers see when ordering online. Is there a way to do that without changing the modifier groups available to st...
Hello,Just started using Toast and working our way through getting this figured out. Something I noticed from yesterdays reports. It shows my night bartender, who clocked in at 7:25 pm having sales from 2-3,3-4,5-6 & 6-7. Has anyone else seen this o...
