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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

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Change of Toast Billing Cycle

Did anyone else get hit with two invoices in one month. Toast  charged my account on the 20th and again the next day on the 21st.  No one can give me an answer at  customer service. 

online ordering

Hello Toasters,I am new to the toast platform and i am trying to set up my online ordering.  I currently have it in test mode and every time i add an item, it charges less than my listed price for the item.  Does anyone know how to resolve?  My $15 i...

App for ToastTab

When an app for Toast is going to be release? It would be pretty convenient for managers and owners to have an app to check how the restaurant is doing when we are not there. Having to login to the website from a phone is not convenient at all

Reports

We run our sales from Monday thru Sunday. Is there a way to change the reports on toast to match that schedule?

Clearing House Account Balance

Hello Community.  We do not use house accounts regularly.  We only have a small handful of house accounts that we invoice.  We find it very difficult to track house accounts and seeing clearly when an invoice is paid.  We have a balance in toast unde...

Resolved! Online ordering discounts - specific days only

We are wanting to offer 10% off, Mon, Tue, and Wed, for anyone placing an ONLINE ORDER only!  We would like for this to happen automatically  when a guest places the order.  Is it possible to set up the system this way, or will we have to manually ad...

Forced Clock-in

Hello,I am curious if there is a way to change having to clock in before using the POS system. Also, can you make it so that a check can be moved to a server who is clocked out? The system forces clock outs at the close of the day, but their work is ...

Credit card fees

We need toast to have an option for us to choose to pass on the fees to customers let us choose. What’s the big deal to you what do you care it’s legal if I have to go and pay taxes to the government and they charge 3% I go to DMV they charge 4% so l...

Promo Code - Reporting

Hi, I recently ran a promo for a school fundraiser - Dine and Donate - use code: DINEOUT at checkout.  This was great as we donate a percentage of sales back to the school.  Win/Win.  But, I was unable to query or run a report for the promo code spec...

Completing Shift Reviews with Toast

Completing shift reviews is like mise en place for your front-of-house team. It's vital for ensuring a smooth close-out for the day! Employees are prompted to review any open checks and reconcile cash and tips before clocking out. Here's what you nee...

Rob | Community Manager
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Kitchen printer setup

I am setting up our kitchen printer but can not get anything but test receipts to print.  I imagine there is an button somewhere that tells Toast to send food items to the kitchen, but no drink items, however I can't find it.  Can anyone point me in ...

Customer Invoices

Once a customer invoice has been created and sent to the customer.  Is it possible to make the invoice show up on the POS until it has been paid by the Customer on-line OR paid directly on the POS?  We have a few customers who prefer to call in and p...

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