I've been reviewing the set-up that our restaurant "consultants" did when they worked with operations staff to set up Toast and I've discovered that they never created the 2.5% alcohol tax that's applied in my state. When I create a new tax item, ev...
My staff uses the accounting report to record net activity in a daily basis. The entry obviously includes tips payable (we don't cash out credit card tips every day, but rather include them in payroll). Additionally, starting in November, DoorDash...
I changed store hour from takeout/delivery in toasttab website and it wouldnt apply to doordash so we keeps getting order after we close.So how do i change store hour?
This is kind of hard to explain...I have a private event space that has a POS which sometimes has a cash drawer for events only. When there is not an event, we do not open the drawer. When there is an event, there is a cash drawer and the POS is set ...
Is there a way we can have the check no and order no continuous and not start from 1 everyday. This is causing am issue to audit.. Also would be an issue in Canada if there is an audit from CRA.
is there a way to see the serial numbers for all the printers at a location. Ideally, on the Printers and Cash Drawers page, it would be very helpful if we could add a column showing the Serial Numbers of the attached printer. Just like it lists t...
Good evening,I am the owner of MorninGlory in Lakeway Tx and recently had to fire 2 employees because of theft. I am trying to remove them from Toast payroll but I can’t login. Is there any chance someone could help me? Thank you,Evan Richardson
Hello!We pool all our tips at our restaurant. We recently started adding 20% gratuity for parties 6 or larger. This tip also needs to be pooled however on the backend there are only two options: 1. to assign tip to server 2. assign tip to restaurant....
What's is the best user profile to do inventory?maybe is time to create a specific inventory profile, right?thanks!
How long does everyone keep their signed credit card receipts?
Need help with suggested tips after applying discounts.Let’s say a customer has a bill for $100, we discount it 50%, the bill is $50.Right now the suggested tip is being based on the $100 NOT after the discount at $50 which it should be, we need it t...
Can I change a Prep recipe over to just a recipe without having to start it over under recipe?
My grubhub integration has been down for about 2 weeks now. no orders coming into toast, resulting in all grubhub orders getting canceled. support case has been open. Someone help me please.
I'm wondering why there isn't a Year-To-Date comparison on the Daily Performance Summary e-mails? We see SDLW and 4 week average, but in my opinion, what I'd like to see most is the same day last year? That would be the most helpful to me and my bu...
Lately when a team member completes their shift review and chooses the "new shift" option it will clock them out as their current position and clocks them back in as bartender.Example: we if my steakhouse cook does his shift review to get out of the ...
