Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...
I need to be able to view the amount of service charges that were billed to customers over a period of time. So far the only way I hav found to view the service charge is to view each order individually. This does not help at all. Is there a way t...
I am trying to figure out how to create a couple of different revenue items.Delivery fees, and catering deposits.We frequently take catering deposits, which are not applied to the final bill until it is paid in full, so they do not incur any taxes.
I am currently in the process of building our menu. We have not gone live with toast yet. In our dinner menu, we have entrees that come with a dinner salad (included at the price of the entrée)We also sell the same dinner salad as an option.I can't...
i tested toast mobile order and pay with customers yesterday and initial feedback is the prompt for individual order vs group order is very confusing, especially since no explanation is provided on the screen. It would make sense to skip that prompt ...
We're trying to get our pop-up menu onto our catering page, but it continues to show up on our standard menu page. We've changed the QR code and set specific dates for availability for the pop-up but can't seem to get it to work. Any suggestions on h...
Hi, I'm attempting to find a report in Toast which will provide me with the daily deposits made into my operating account. Can you please help me find that report?
Hello!There is a customer who uses our toast delivery services to get food delivered several times a week. Great, right? NO. Now this customer does a credit card charge back for almost every order. It's infuriating and annoying. Is there any way to b...
I cannot reconcile the daily deposits made in the operating account to the total daily sales in Toast. I've taken into consideration the sales tax & tips, however the deposits are always much less than the sales reported in the sales summary.Why woul...
Does anyone know if there is currently an available option to make seat order invisible to the kitchen tickets (or KDS)?For example, we are a full service restaurant and I want the servers to be able to assign seats to all guests during the order tak...
My phone number already exists in toast? I have multiple accounts as an employee of multiple companies.
Does anyone know if there is a way to add tips from a previous night to a check in the back end?
I just received an email from toast team stating that starting on October 1st, Instead of your restaurant paying DoorDash directly, Toast will automatically withhold applicable Toast Delivery Services fees from your daily settlements (including any t...
Toast should allow daily credit card settlements to deposit into multiple bank accounts. I want a 60/40 split so one bank account can be saving money for payroll and taxes.
When I turned on the new POS Display the look on Bluestacks got very small and went to a portrait look instead of landscape. It's unusable right now. I am using it on a Mac. Anyone else have a similar issue? I use BS all the time and going to need a ...
When I create an invoice from a House Account I have the option to Print or Email. I have my settings to automatically pay the invoice when it is created. If I choose Print it will pay the invoice, but I can't download a pdf of the invoice. If I c...
