Hello Community. We do not use house accounts regularly. We only have a small handful of house accounts that we invoice. We find it very difficult to track house accounts and seeing clearly when an invoice is paid. We have a balance in toast unde...
We are wanting to offer 10% off, Mon, Tue, and Wed, for anyone placing an ONLINE ORDER only! We would like for this to happen automatically when a guest places the order. Is it possible to set up the system this way, or will we have to manually ad...
Hello,I am curious if there is a way to change having to clock in before using the POS system. Also, can you make it so that a check can be moved to a server who is clocked out? The system forces clock outs at the close of the day, but their work is ...
We need toast to have an option for us to choose to pass on the fees to customers let us choose. What’s the big deal to you what do you care it’s legal if I have to go and pay taxes to the government and they charge 3% I go to DMV they charge 4% so l...
Hi, I recently ran a promo for a school fundraiser - Dine and Donate - use code: DINEOUT at checkout. This was great as we donate a percentage of sales back to the school. Win/Win. But, I was unable to query or run a report for the promo code spec...
Completing shift reviews is like mise en place for your front-of-house team. It's vital for ensuring a smooth close-out for the day! Employees are prompted to review any open checks and reconcile cash and tips before clocking out. Here's what you nee...
I am setting up our kitchen printer but can not get anything but test receipts to print. I imagine there is an button somewhere that tells Toast to send food items to the kitchen, but no drink items, however I can't find it. Can anyone point me in ...
Hello Toastys?We love Toast, but our Doordash integration has a quirk where it does not fire (or send?) PICKUP (Takeout non-delivery) orders to the system until about 10-15 minutes after it has been ordered. This is frustrating because sometimes thos...
The radio buttons are no longer visible when I am working in the back office. I am on a Mac, using Chrome. Any suggestions on how to fix this?
Hi Toast Community, Carrisa here with Toast. Staff training, hiring, and retention are often cited as top challenges in running a restaurant. We’ve put together materials to help you establish employee rules, create custom training for your staff and...
Once a customer invoice has been created and sent to the customer. Is it possible to make the invoice show up on the POS until it has been paid by the Customer on-line OR paid directly on the POS? We have a few customers who prefer to call in and p...
Seems to have just started with the update this week to version 2.62 build 9I have a few modifiers that use existing groups as their modifier options, for example, with beer samplesit uses the existing beer group as the modifiers. But now when the t...
Is there a ‘mode’ on the POS device that we could turn over to kiosk? I notice a few major chains have this feature. One example would be Crumbl. a Crumbl employee can take on order on the POS or the computer can be flipped around for customer facing...
Is anyone else having issues with the way tips are collected for Toast's program, delivery by DoorDash? We use on register/employee name to ring all orders..."Cashier." Well when we pull the sales (and tips) at the end of the day, we pull out cash ...
We're pre-live with Toast and looking at Shogo integration. Love to know what other users experience is. Good, bad, or ugly.
