Back Office & Team
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toast payroll

who uses toast payroll? cost effective? ease of use? we currently use Paychex.  Do the tips get taken out of payroll or can we pay the staff cash every night.  Thinking of changing

Cash management help

Hi. We just started with Toast, got no support for cash management, customer service is worthless AFAICT on cash management details, and I'm trying to make sense of it.Will start with hopefully a simple question: On the cash drawer history page, what...

Digital logging of petty cash and the back bank

Hi all! First time here.I think I have a simple question… Right now we are using a printed sheet to manage the in and out of cash flow in petty cash (the “back bank”) its fine but as we are growing owners are not in the restaurant nearly as much… But...

Discounts

I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...

Expo Tickets Disappear

Hi,we are having an issue where tickets come up and then disappear from the expo screens and appear green on the front end display which makes it look as if the order has been completed, although it has not.The ticket display is correct on the device...

Menu Item and Discount Report

I need to run a report that shows menu items, sorted by discount applied. This is currently possible in the "Sales Breakdown" report, but it is limited to around ~1 weeks time period. If you try to select a longer timeframe, the "view by item name" o...

Need help creating/entering a "Paid In" catagory

I have a pretty simple problem. Hoping some of you wrinkle brains can help my smooth brain figure it out.We are  brewpub and use Bourbon barrels for some of our beers. We have the purchase of the bourbon barrels coded out to go against the COGS for o...

Resolved! POS Codes not matching on WISK

Hello My modifier codes do not match up in WISK (inventory Software) under the POS Codes. As it stands I have 10 buttons Labeled 5oz but no way to link the recipe to the button in Toast.Incase that was not clear, the 10, 5oz buttons POS code don't se...

Tip Suggestion with Split Payments

Hi all! Just wondering if anyone has noticed this. When a guest pays partial card and partial cash, the Tip suggestion is only based on the amount paid on the card. My servers get very frustrated with this. A guest could pay a $200 bill with $100 cas...

Trying to read my pay check

HelloI am bartender and we receive tips in a number of ways. The cash I receive and claim, the cc tips I get and claim, the tips I receive from the servers, the cash I receive from the servers.On my paycheck I have.."regular"--- which is my hourly"Ti...