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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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item review

I am having trouble with item review and entering kegs. We have different size kegs and its not accepting any unit i use.  

reversing cash refund

had a tab closed with cash payment when Bar terminals were not communicating. Same tab closed again on different bar terminal when conducting EOD. Next day "cash refund" was incorrectly executed to close tab correctly.Anyone know how to reverse a cas...

Setup Checklist

Dear Toast Community,I hope this message finds you well. I am writing to seek assistance regarding an issue I'm experiencing with the checklist items in Toast Tab. Despite completing the necessary steps, some checklist items are not getting ticked, s...

Sales vs Sales Summary in the Website Menu

Hey, This is for the toast engineers not sure how else to get the word to them.  The side bar menu is needs to be tuned up.  When you click on Sales Summary it takes you to sales.  When you click on Sales it takes you to what is labeled sales summary...

Prepaid credit cards

Is there a way to not allow prepaid credit cards to be authorized to start tabs? We are having a huge issue with people starting tabs with prepaid cards and then walking out on them. Then when we try to close to the card on file at the end of the nig...

Daily reports

Hello,Just started using Toast and working our way through getting this figured out.  Something I noticed from yesterdays reports. It shows my night bartender, who clocked in at 7:25 pm having sales from 2-3,3-4,5-6 & 6-7. Has anyone else seen this o...

Resolved! Toast tables

How do I turn off reservations for a meal period on a specific day.  For example, if I want to close reservations for tonight.

Resolved! Case 08517380

Hello, I need to speak to someone about adding a bank account, this is a 911 situation and would like to request to speak to a person.  My number is 865-271-8449 

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