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Forum Posts
How to send loyalty email to a Toast List compared with a Custom List?
If I upload ourMailChimp Subscriber List to Toast with the end goal of sending a Loyalty email to the MailChimp subscribers. How do I avoid sending to those who have already signed up for the Loyalty program via Toast? I see that Toast will avoid sen...
Sales vs Sales Summary in the Website Menu
Hey, This is for the toast engineers not sure how else to get the word to them. The side bar menu is needs to be tuned up. When you click on Sales Summary it takes you to sales. When you click on Sales it takes you to what is labeled sales summary...
POS Access Code stopped working
My Access code was working on out ToastGo2 and then all of a sudden it stopped accepting it. The code works fine on the counter pos but just not the handheld. Any suggestions?
Prepaid credit cards
Is there a way to not allow prepaid credit cards to be authorized to start tabs? We are having a huge issue with people starting tabs with prepaid cards and then walking out on them. Then when we try to close to the card on file at the end of the nig...
Federal Taxes deduction
Hello, I was wondering if anyone else if not having Federal Taxes Deducted automatically?
Resolved! Is there a way to post Different Modifier groups to an item online?
Hello- we have the ChowNow Integration and it is working great for the most part, but we want to modify some of the modifier groups our customers see when ordering online. Is there a way to do that without changing the modifier groups available to st...
Daily reports
Hello,Just started using Toast and working our way through getting this figured out. Something I noticed from yesterdays reports. It shows my night bartender, who clocked in at 7:25 pm having sales from 2-3,3-4,5-6 & 6-7. Has anyone else seen this o...
Resolved! Toast tables
How do I turn off reservations for a meal period on a specific day. For example, if I want to close reservations for tonight.
Resolved! Case 08517380
Hello, I need to speak to someone about adding a bank account, this is a 911 situation and would like to request to speak to a person. My number is 865-271-8449
Resolved! Report reconciling the credit card fees
I need to learn how to break down the sales report to know the cash amount and toast fees credit card fees?
Toast online ordering platform
How can we be displayed on toast online platform we are not shown in our own community under Pizza but many other locations that are not in our community are shown
inventory from xtrachef to quickbooks
I am using xtrachef with integration to quickbooks online. When we make "purchases" the xtrachef extract creates a journal entry to QB as a debit inventory & credit AP; sales integration entry makes a JE to QB as a debit to COGS & credit to Sales. ...
Can we use Toast Pay without PayOut?
We have been using Toast for about 5 months and love it!! We are interested in Toast Pay cards but do not want to offer the payout option. Is this possible? We would like to avoid the convolution of the payout options but would like to offer the card...
