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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

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Can't run Annual Reports

Is anybody else clamoring for Annual Reports? The 6 month limit on reports is too short. Customer Care can run them for us, but it's a hassle to have to ask for them when it's such a common business need.

The Complete W-2 Experience

Hello, community! Are you puzzled about W2s? Don't worry; we've got you covered! Below, you will find everything you need to know about W2s, including their purpose, contents, and how to access them. Whether you're an employer or an employee, underst...

Rob | Community Manager
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Tips Pooling

Hi Community! Does anyone else have trouble managing the tips allocation when there should be multiple tip pools? It's so much work for us since we can't set the pooling rules that the Tips Manager feature allows for. Are we the only ones struggling ...

Third party ordering

Hello,I am trying to work with a local Brew Pub and do there food for them.  I would like to offer a limited menu, and the prices would be a little different that my listed prices to cover delivery cost.  Noone from toast has been able to tell me if ...

Change of Toast Billing Cycle

Did anyone else get hit with two invoices in one month. Toast  charged my account on the 20th and again the next day on the 21st.  No one can give me an answer at  customer service. 

online ordering

Hello Toasters,I am new to the toast platform and i am trying to set up my online ordering.  I currently have it in test mode and every time i add an item, it charges less than my listed price for the item.  Does anyone know how to resolve?  My $15 i...

App for ToastTab

When an app for Toast is going to be release? It would be pretty convenient for managers and owners to have an app to check how the restaurant is doing when we are not there. Having to login to the website from a phone is not convenient at all

Reports

We run our sales from Monday thru Sunday. Is there a way to change the reports on toast to match that schedule?

Clearing House Account Balance

Hello Community.  We do not use house accounts regularly.  We only have a small handful of house accounts that we invoice.  We find it very difficult to track house accounts and seeing clearly when an invoice is paid.  We have a balance in toast unde...

KT | Soup III
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Resolved! Online ordering discounts - specific days only

We are wanting to offer 10% off, Mon, Tue, and Wed, for anyone placing an ONLINE ORDER only!  We would like for this to happen automatically  when a guest places the order.  Is it possible to set up the system this way, or will we have to manually ad...

KT | Soup III
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Forced Clock-in

Hello,I am curious if there is a way to change having to clock in before using the POS system. Also, can you make it so that a check can be moved to a server who is clocked out? The system forces clock outs at the close of the day, but their work is ...

Credit card fees

We need toast to have an option for us to choose to pass on the fees to customers let us choose. What’s the big deal to you what do you care it’s legal if I have to go and pay taxes to the government and they charge 3% I go to DMV they charge 4% so l...

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