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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Seeking Better a Dashboard

Hi all! I'm seeking a more advanced and customizable dashboard vs. the stock homescreen provided by Toast. Ideally, I would like to set a web browser or app to auto-refresh every "x" minutes, etc. w/ sales, food costs, labor costs, etc. info. Has any...

Gift Card Comp Payment Option

Does anyone know how to1. Pull a report for when gift card comp payment option is used and the details of that transaction?2.  There is the option to require manager approval that doesn't seem to work on my end as far as requiring a manager's code wh...

Resolved! Export POS Access Codes

Hi Everyone,Not sure if its possible.  We are looking to standardize the POS Access Codes for our employees.  We are trying to run a report that shows employees and their codes to see who is using the new standard to see who else needs to be changed ...

Sorry! Something Went Wrong ... Payroll Error

Is/has anyone else gotten/getting this message in Toast Payroll?  I'm trying to run my first payroll ever & I'm getting an error that says "Before processing payroll(s) in a new calendar year, the previous calendar year must be closed. This happens a...

Quickbooks Integrations

We have been using a 3rd party called UT&I to pull our information and then we download the information and upload into QuickBooks, does anyone else have service that they use to make the accounting process easier?

Shogo Integration Mapping Question

Hi - I recently started using Shogo to integrate Toast with Quickbooks.  I'm having difficulties with how to map tips.  We payout all tips (cash and non cash) tips at the end of each shift utilizing a tip pool.  Where should those be mapping to in qu...

Door Dash Fees

Hello,Can anyone explain how the door dash integration delivery fees & tips work. In the past with chow now, fees were taken out before disbursement. I've been told by toast that door dash will invoice me separately. This seems wildly inconvenient. D...

Printer/Cash Drawer

Hey everyone,  Looking for some assistance on how to get my cash drawer connected to my printer.  I have done all the reboots, unplugged and replugged.  Rest ip address and wifi connection, opened printer drawer and pressed power button 5 times.  Whe...

Credit Card Fees

I would like to know what Toast is going to do about the outrageous credit card fees you charge. Our fees with you are now more than our rent in 3 of our 5 locations. You will start to lose your loyal customers if you don't reduce your fees. We are d...

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