Good afternoon,Could someone please assist me in setting up our POS to pass along a convenience fee to our patrons? We have been using Toast less than one year. We originally had this worked out, but we received notice from Toast that we had to make ...
Toast reporting could actually be useful if they reflected when sales were rung in to the system, not simply when the check was begun. We are a pub often with guest checks being open 4 or more hours with no way of truly knowing how busy the kitchen ...
I received 3 payments in my bank from Citizens Toast. I thought they were only on the payroll side and only see them as debit for taxes and payroll. Why would I get credits from Citizens and how do I reconcile them if they were to make up for issues ...
Hi,We will participate in a festival soon and trying to determine the best way to take payment on my Toast handheld device.I would greatly apr
We are trying to figure Toast MPF. It has a different model than either Doordash or Uber and we can't figure out where the sales numbers are derived for what they consider the MPF sales number that they collect and remit taxes on. The 75,919.81 is th...
It seems that after one of the recent updates, my guest receipts accessed through the back end no longer show me (corporate finance) basic information such as the server name, the table number, the tab name, the last 4 numbers of the credit card used...
Toast is now paying taxes on our behalf for what is stated as "Orders from the Toast Take Out App or Toast Local" I'm curious if anyone knows, where is Toast calculating these numbers? Does Online Ordering (from Toast Tab via our store website) inclu...
For those of you with multiple units who use Toast and Compeat, how do you handle the taxes on the Third Party Delivery services? We manually deduct the tax for delivery service sales where they submit the taxes on our behalf. The DSR tax amount pu...
How do any of you handle tipping out support staff? Do you just run a shift report, take it to the manager with an excel spreadsheet, and then put in a negative (if all non cash tips) in to shift review (so we are not taxing the server on additional ...
We are deep in conversation regarding gift cards and points. Guest earn points when they purchase a gift card. Do they also earn points when the pay with the gift card? If so, is there a way to change that in the settings? We have a couple regul...
I am trying to change my rewards program from cash back to a free item, when I do the continue button is greyed out and I cannot save the program. any suggestions on what might cause that?
It would be really helpful if the Employee Productivity Report report showed the guest average instead of the check average. It is a much better indicator of performance as checks can vary on number of people and don't show good data.
i need help to input inventory on my register...
I am trying to find the modifier group that Toast set up for me. We sell hotdogs, and as you can see, there are no mod groups where is says "manage modifier groups", yet the same page also shows that there are modifier groups assigned to each item. T...
Hi everyone. New here and I hope I'm not asking a very basic question, I don't think it is...I know there are modifiers that increase price, but in my case when selling two of something like a hotdog combo, and want to add a charge for both when upse...
