How can I download a daily sales summary right after our breakfast shift and send it in a usable format (pdf, excel or sheets) from my cell phone? I will be sending it to a non-toast user as an email attachment. I am SURELY doing something wrong bec...
Is there a report that shows payments received by payment type for any selected time period? The sales summary shows cash, credit card and other, but only for one day or only a total if many days are selected. I am looking for a report that will s...
I know you can use sale reports overview, but is there a way I can search a certain item and see what we sold?Example being Jameson..Can I search just Jameson and have the System pull all jameson items up and show me what we sold for the month rathe...
Hi everyone! My state (Missouri) does not currently require such trainings but we are wanting to stay ahead of this and implement sexual harassment training into our onboarding process. Currently, we have our employee handbook set up as a mandatory d...
Prior to using the current upgrade to the new pos I did not have issues with my guest count being accurate, but now it seems at least in the bar terminal that my guest count regardless of putting a “seat” number on each person defaults to 1 guest. Ex...
I need to edit tips and they have already been sent to payroll... Can I do this? I need help
Hello,What's the best way to integrate a buy one 75 Gift Card get one for 25 Free? Is there a best process, or do we just comp the gift card ThanksChris
Our DoorDash and online ordering are firing the long credit card receipts with the tip at the bottom to the kitchen. We have never had this happen until recently. No changes on the back end. Not out of paper at our original FOH station?! Please help....
Where can I do a chat with an agent? Maybe you don't do that anymore? I was just wondering how I can get ahold of someone, like I used to start a chat? Thanks!
Hello! I am running upselling competitions across my stores and don't know how to track modifier sales by employee. Is there a report that breaks them down? Any help is appreciated. Thank you
If KDS is connected wirelessly to toast managed network, does it talk directly to the Handhelds or Flex system or is everything routed through toast network?Need to know if kitchen can still receive orders if only using a KDS. Also would it make a di...
Good morning, team!We purchased special gift cards to use as the $20 promos with our gift card holiday sales giveaway. We want to pre-load them all with $20 so the manager can just quickly hand them out to the guests who purchase. Is there a way to d...
Hello,After emails back and forth with Toast support figure better to ask those who probably know real world. We are a counter service pizzeria that our customers put tips in a tip jar. We have always deposited the tips and I pay them out to our sta...
on thanksgiving i had an employee who was not at work but somehow clocked in and out conveniently around the time he was supposed to be working. no other employees would have clocked him in or out, and he claims he didn't do it. could there be a ghos...
Our E card is set up but I would like to update the image and the phone number that displays when a customer clicks the link as it is incorrect. This was in place before my start with company so I am not sure where to go to update this. I also need...
