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Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
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Forum Posts

Modifiers from existing group not indenting.

Seems to have just started with  the update this week to version 2.62 build 9I have a few modifiers that use existing groups as their modifier options, for example, with beer samplesit uses the existing beer group as the modifiers. But now when the t...

POS to Kiosk

Is there a ‘mode’ on the POS device that we could turn over to kiosk? I notice a few major chains have this feature. One example would be Crumbl. a Crumbl employee can take on order on the POS or the computer can be flipped around for customer facing...

delivery services / delivery by doordash tips

Is anyone else having issues with the way tips are collected for Toast's program, delivery by DoorDash?  We use on register/employee name to ring all orders..."Cashier."  Well when we pull the sales (and tips) at the end of the day, we pull out cash ...

Volunteers --- not employees

Hi, We are new. We are a volunteer Elks Lodge. We do not have any employees. We all all volunteer -- so nobody needs to track hours.  I am having a problem with  our employees  aka  volunteer users, being required to "clock in" when they try and acce...

Scanned item not found

When an item that is scanned is not in the Toast database all we get is a beep.  A popup saying "Item Not Found" would be a great addition to the system.I find staff just move on and we don't get paid for the item.

Resolved! unpublished items

I've noticed the newish icon at the top of my toast dashboard that shows if there are items that are unpublished.  It shows who did the edit but does anyone know if there is a way to see what the edit was?

7Punches w/ Toast

I'm looking for someone else with a similar setup. I use 7Shifts (we love using the 7Tasks integration and the Manager Log). We recently switched to Toast and Toast Payroll, and we were looking for a way to allow employees to clock-in and out from an...

Multiple Menu Languages

Is there a way to have two languages for your menu within Toast?  I would like the main language to be English. The second language to be Spanish with QR code access.  Has anyone done this? 

Resolved! Hiding wages in back end of Toast

Hi Team!  We want our pay wages to be private to everyone logging into the back end of toast (except for the people working on payroll).  I see, in people's profiles, you can click 'show wages' or 'hide wages'.  Is there a way to have the wages ALWAY...

Received incomplete 1099-K

Hi all, We received a 1099-K with Toast last week, which only showed processing amounts from June to December of last year- all blanks for the first half of the year. I emailed the support email listed on the tax document, and was told " You may have...

balancing my end of day numbers

Brand new to toast and having  a hard time balancing my end of day numbers.  I need to know which numbers are important when figuring my balance for the day.  and how did the system derive these numbers.  Depending on which numbers i look at ie. shif...

Toast reporting with Restaurant 365

I have 3 restaurants using Toast. We use Restaurant 365 for our accounting and most operational reports. The "Dining Options" in Toast are creating issues with the R365 reports.  365 claims it's a Toast issue, but I think the issue lies more with 365...

Weekly Sales View

Is there a  way to view weekly sales by period, quarter or year?  I can see that I can view one week at at time but no option to view weekly sales trends over a period of time. Thanks Chris