I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
I'm wondering if there's a way to place an item on hold and send separate orders on the same check?
So with Google Ordering you can't use Promo Codes. It doesn't appear that Gift Cards can be used either. Anyone know if customers get Loyalty Points? So with all these issues what is the benefit of GO?
Dear Toast POS Community and support,I hope this letter finds you well. I am writing to express my deep concern and strong disagreement regarding the recent announcement of implementing a $0.99 Order Processing Fee for customers on orders of $10 and ...
We see that the guests card is denied on our pos. The guest sees that their card hasn't thru. They call up their bank account and show us where this transaction has gone thru their bank account. What I saw on their bank statement: two pre-authorized...
We currently use “Tips manager” to help with pooling tips and allowing me to transfer tips for payroll, but is there a place where my employees can view their daily tips allocations on Toast POS before they receive their paychecks, without me posting...
Hi!Wondering if anyone else is experiencing this besides us? On our new ToastOO menu, if you scroll over to our "Sides" menu and click on it, it directs customers to the middle of our "Beverage" section:https://order.toasttab.com/online/bossladypizz...
Hey Toast Community! We recently received an update on our self order kiosks and wanted to know if anyone is experiencing the same issues we're having. Here's what we're experiencing - Screen glitching when switching menus The "cart" is no longer upd...
My guest can order using kiosk, there are certain menu items that are greyed out. I've checked the menu item in back end and to see if it's marked out of stock or quantity is checked, which I really never use. Anyhow I'm at a loss that this only ha...
Whenever I try to upload an image to the toast menu the system doesn't do anything. I try clicking on choose image but nothing happens.
Hi Toast, Is it normal for scheduled emails to take more than one hour to send to all subscribers? I just sent out our first marketing campaign to all 50,000+ subscribers for all three of our restaurants and it seems like it's taking a long to time t...
Hey there, Toast Community! Online ordering guests are looking for more options like payment types, scheduled orders, and customizable menu items. Two new Better Together live training sessions have been added to the calendar for you to help you lev...
How do we leave open the ability to purchase tickets when the hours of operation are different? Can you walk me through how to fix that? Customers are trying to purchase now and cant because it states online ordering is closed.
Marketing materials, such as flyers with QR codes, are a great way to direct your guests to view your Toast Online Ordering site, Toast Loyalty signup page, and Email Marketing signup page. Watch the playlist below to learn how to use simple, profess...
I contact Toasts and I did all the step and I pay for shipping and I never got the system.I already open my business and still waiting for the system and I’m using Square for now but maybe I will stay with Square because Toast only tell lies.almost 2...
Can Toast be set as the only option ? When you go to google maps and click the "Order online" it provides a list of options for ordering. Is there a way to remove all options except for Toast Local?
