Hi Toast team! Problem: When an item’s inventory hits 0, Toast greys it out/unpublishes. In real ops, counts aren’t perfectly accurate 100% of the time—transfer lag, catering pulls, partial cases, late deliveries. This blocks revenue and frustrates s...
Hi Toast team! Context: We use the current website-based tools on mobile devices and they work okay for basic retail tasks. But retail markets and shops need faster, rugged, scan-first workflows. A purpose-built handheld would beat mobile web on spee...
Use caseWe need a built in Robust Vendor/Supplier profile in Toast Retail similar to a spread sheet we maintain now, so purchasing and receiving are consistent across staff and locations. I can share our template if helpful.What we need (minimum viab...
SummaryPlease add a native Store Layout & Planograms capability to Toast’s retail workflow. This would be an analog to the restaurant floor plan + table management. This would let retailers design aisle maps, place fixtures, and assign products to ex...
Has anybody had this issue before? We have another sticky label printer that doesn’t have this problem but this Epson-TM-L90ii is causing this issue.
Hi there,Is it possible to configure a device- or menu-specific tip configuration?We run a combined restaurant + retail store and for each purchase our customers are presented with our default restaurant tip-options, which doesn't make sense for a re...
How do you partially refund from toast?
We have what feels like a complex setup that's proving challenging to operate and maintain good data. We operate a wine and cheese bar, and also have a retail section at the front with bottles to go, cheese, and other packaged food items.On the resta...
I would like to display a menu on my website that isn't purchasable (i.e. a current draft menu but I don't want people to be able to order online). I added a new "Draft" Menu and selected Website View-Only but nothing appears when I try to add a Menu...
Hello,We have been using Toast for years in our restaurant and started using Retail 2 months ago in our new Market. I am wondering if Toast has or is developing a feature within Retail so that when we receive product we can enter in the expiration d...
I saw that effective May 1, 2025, Toast would be processing the state sales tax reports. Is that for the previous month? Our sales tax is due on the 20th of the following month so I need to verify that April's sales tax will be processed today. Thank...
How to talk with a local sales representative regarding purchasing new equipment
A challenge with selling fresh produce in a retail setting is that the barcode for the item frequently changes throughout the year based on what supplier has the item available fresh.Currently Toast does not support multiple barcodes for one item, wh...
