I’m a little surprised gift cards are not available as a payment option for Toast Catering & Events, neither on the back end invoices nor on the guest’s end for invoices or online ordering. I spoke with support and they said the engineering team has ...
We are attempting to extract data from Toast and manage it with Power Query to streamline our order management process for catering events and holiday meal orders; the goal is to improve efficiency and eliminate errors associated with hand tallying i...
New to Toast catering, but we have had several issues already! The catering sometimes shows up on POS and sometimes doesn’t. We had one with a service charge (service charge for caterer) that did not show up either. It was assigned to a generic to go...
I have followed the steps to add production items to the menu and then have associated them with the catering menu items. I have added additional items for an order to the kitchen production items, however, when I go to run the prep reports, the onl...
SpoilerEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionEveryone needs to be aware that there is a huge issue with the Catering & Events module affecting Gratuity distributionWe ha...
Is there any way to have the system show a company name rather than a person's name on the tickets? We have many commercial customers whose orders we'd like labelled with their company name. The name of the person who orders for them is irrelevant in...
Just wanted to introduce ourselves! My husband and I are very experienced Toast users with multiple integrations including KDS, MarginEdge, Toast Go Handhelds, Catering, Online Ordering, Waitlist & Reservations, Loyalty, ...We are located in Ocean Ci...
When Catering orders are placed on the POS, they appear on the calendar in the Catering and Events module, but they do not show as orders, invoices, etc so we cannot keep notes there nor can we invoice customers. Has anyone figured out a way to invo...
Does anyone have suggestions on how to use online ordering within Catering and Events Pro but NOT have orders auto-accepted? We want folks to be able to put in all the details of their contact info, items to order, timing/date of event but want a f...
There really needs to be an integration between the events and catering module and the reservation module!!! 100% of all our events through the events and catering module are IN HOUSE, however, when we confirm the event/party it should automatically ...
Hi All, Has anyone started using the catering & events module? I don't want to use the online ordering feature of it and I'm wondering if it is worth it to get for the other functions. I don't want people ordering catering online for scheduling pur...
How can I add that type of restriction/regulation to a category on Toast Online?
Is there a way to remove this field asking for a guest's Company when checking out on the Catering online ordering page? We keep having guests use it as a place to enter custom requests.
We are primarily a dine in restaurant but do a good amount of catering and we are considering using Toast Catering. Has anyone made the change from doing all catering communication through email/phone or contact form, to using Toast Catering and if s...
Is there a way to accept payment using ACH? I have a military client that is not allowed to pay with Third-Party processing
