We had a customer last night think that she was not able to place a Delivery order because the "Start Order" button was greyed out.After looking, I understand why she thought she was not able to place an order... it's not entirely clear that the cust...
We really need an option to customize the online ordering website. Right now the site is way too cookie-cutter. There is no options to make adjustments to any of the settings. An option should be provided for restaurant owners that have experience wi...
A recent bug caused some takeout orders to be prompted for guest info when it normally did not require this info.We fixed a bug with the Takeout Customer Information configuration in 2.60. Previously, the order workflow was not respecting that config...
'Google My Business' recently updated the way we update our business information in their back-end. I do like the new format as it's quicker/easier to make updates (even though Google still takes up to 3 days for them to appear once saved ), but I am...
We turned on Google Ordering at one of our locations on Monday 11/28. During weekday lunch hours it should display 3 menus: Lunch Specials, Full Menu, and BaddMerch - in that order. Instead it displays them in the following order: Lunch Specials, B...
For the past couple of weeks we've been getting the occasional declined card but the guest receives an alert from their card issuer that their card has been charged. If we try their card several times they receive an alert for each of the charges. ...
Good morning all. While looking for info on what POS system to use I saw that Toast offers templates for printed menus, but I can't find them anywhere now that I purchased the system. Does Toast offer printed templates or do I need to build my own?...
We are a brewery that serves flights of our beers in taster glasses, as most other breweries do. I happened to see this post on Reddit that I think is a really cool idea. Since we already can enter the description for an item or item-used-as-a-modifi...
