I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Is there A way to remove the line on the printed receipts asking for their phone number to sign up? The problem is that guests are filling it out without telling the servers, and its getting missed. We usually do our rewards through a card set up. ...
Hi Toast Community,We've been testing out the new Order Ready Display that was recently launched and wanted to learn more about displaying the names, specifically for 3rd party (Uber, DoorDash, etc.) in a better way. It appears that Toast pulls order...
I have a question, I just caught a server taking a payment from a customer for several cans of beer. They rang it up to get the total but then removed it before sending it, yet collected the money. I would not have caught it had it not been the end...
I am looking for someone to help with our email marketing. If interested, please let me know.
Hello all! New to Toast over here. We have a group of people in our community that we have always offered a 20% off discount to. I'd like to make that available as they order online but I cannot figure out how to create the promo code and have it "...
We started a fundraising campaign and it is not working properly. The round up prompt does not show up for all servers. How can this be fixed? What is causing this issue?
Just learning the basics
We have a multitude of services as part of our organization. We have two types of gift cards - one for food & beverage and one for our golf course and merchandise. I would really like to launch our Toast digital gift cards but am unable to include ...
We have 2 cash registers that take payments from the customers in the dining room. When a large table comes to pay, we begin accessing the checks on both terminals in the Pay screens. But when a customer pays thier check, the other screnn automatic...
Hey Toast Community! We've heard you asking for more about how to take advantage of Email Marketing and the Toast Guestbook to design promotions and turn your guests into regulars. We've scheduled two new Toast Classroom sessions this week to introd...
Does Toast offering Text message marketing. I know they offer email campaign marketing, but is text marketing available?
The toast app does not update items out of stock
One of the main reasons we switched to Toast from our previous POS was the addition of Order & Pay at the Table. This service is a game changer for how we operate (formerly a fully counter-service model), but there is one main problem with the setup...
Seems that there are some prepaid credit cards out there that can be processed for over the amount of the credit card balanceThis creates chargeback and chargeback feesAny relief for this situation?Florie
I am at my absolute wits end with TOAST. I received ZERO communication from TOAST regarding this update and only discovered it today upon reviewing my online orders. I just invested in a huge menu overhaul and am going into our busiest week of the ye...
