Resolved! Thermal Receipts very light
I have two printers that the print has started to fade making it difficult for customers to read it as well as servers? Any ideas how to correct the issue?
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Filter/Sort by Server in Payment Terminal
Payment Terminal Mode offers a great way to monitor activity on the floor and plenty of filters. The one logical filter it is missing is to sort by server or filter by server. Sometimes I like to look specifically at what individual servers are doing...
Delivery fees paid to drivers
How can I get the system to still give the $5 delivery fee to my driver even when the fee is waived because of a certain dollar amount threshhold. i.e. if you order $30 or more the fee is waived
Prevent tables/checks being opened on two different terminals at the same time?
Is there a way to prevent a table or check from being opened at the same time on 2 different terminals?
Sales Summary Could Be Easily Improved
The Sales Summary page has a lot of useful info, but it is also missing some stuff that would be easy to add and improve it a lot. Gross SalesNot Missing, but too far down the report. Gross Sales, Discounts, and Net Sales should all be at the very to...
Customer memberships
I have a wine club, how do I charge my customers monthly or yearly for their membership?
Tip Manager & Future updates
Is there anywhere we can specifically give suggestions for future updates to Tip Manager and the system in general? I'll start by listing them here:It would be great to see a way to split tips by whole pay period. We see discrepancies for our Prep ...
Negative quantities from Third Party orders
Hi community of Toast lovers!Has anyone else experienced quantities dipping negative from third party orders coming through for quantities higher than what you have on hand? For example, if we update a cookie quantity to 2 chocolate chip left and som...
Major Issues with Epson TM-L90 Label Printer
Hello!We just converted from Squirrel to Toast this year. We are a high volume seasonal burger restaurant, and we have been using label printers for years for our Burgers which we then dress and wrap in paper, which the label is placed on.We have bee...
Adjustments after Batching
I had a server who accidentally closed out her check at 8:30PM and had entered $0 in as the tip. The check was "Closed." We batched for the evening and on server check-out she realized she had entered the tip incorrectly. The payment was "Captured" d...
Schedule override
I am a toast user since last November , has anyone else's order arrived during the closing date even after using schedule override to setup their future close day? Kevin
credit card
the toast works very well for us ,my only complaint is that being a delivery pizza place its hard to charge credit cards on when we go to deliver items you need to make a app for that purpose and swipe device so we charge them and be able to reconc...
Turning off auto gratuity
How do i turn off auto gratuity and tax on gift card sales for gift card sales?Karina
ASPH
Which Toast report can give ASPH (average spend per customer head) per server? For example, if two people are served at one table and the overall bill is £100, then the ASPH is £50.
Resolved! The 3 Dots on the Log In Screen are an attractive nuisance
On our First Day with Toast we could not find a closed check. After searching and calling Toast support, we found out that a server had pressed "Clear Closed Orders" which is a choice that can be reached by pressing on the 3 dots in the upper corner ...
