Hey Community! We've all seen loyalty programs' power and ability to draw customers back to restaurants. A recent survey by Intouch Insight reveals a compelling statistic: 65% of customers are more likely to choose a brand with a loyalty program ove...
We have annual giftcard sales . Buy $100 and get $25 comp card with a certain time frame to use. We get a huge portion of these sales from online giftcard sales. Toast does not have this capability. We currently use Instagift for our online giftca...
I am having an issue with customers leaving there credit card inserted in the ship reader. Is there some way to turn on an audible warning as well as visual on the customer display to warn them to remove their card?
BOO!
As we head into the season of giving, it would be great to give people the option to donate their loyalty points in addition to the round-up charity option. Is this a feature Toast is working on? If not, please consider it.
We have repeat customers who have signed up for the rewards program when using a card but will also use cash. How do we make sure they get credit for the cash purchase as well as a card purchase? I don't see any option on the POS. Thanks in advance.
I own a pizzeria, and we have a very extensive toppings menu. We want to run special deals at a discounted rate, such as two pizzas, a large salad and a 2-liter for a certain discounted price. I'm having trouble figuring out how to add this specialty...
Hey Toast Community ~My business just onboarded with the Toast Loyalty module and have noticed a loophole when customer's redeem rewards through our Loyalty Program.Our Loyalty Program is currently set to Free Item redemption, and we noticed upon cho...
Is there a way that gift cards can have expiration dates??
Is there an option for "is this a gift" on online ordering. We are a market and do online delivery of pies and was wondering if there is a way to select Gift and message for the gift recipient other than a modifier workaround?
I'll preface this post by saying I know Toast has an option within their settings to create a QR code for customers to order through their phone, but this is a different option request. Since my bars are both 48 licensed establishments (No onsite ki...
I have two questions and was wondering if anyone knew if these features are possible on toast tables 1. Is there any way to remove the guest's ability to choose which service area/ room they want to sit in. It is really annoying on a busy night or wh...
We would like to have the option to remove the receipt screen from the customer-facing display. 1 out of 100 asks for one, so in the rare case, we can always reprint (or re-send) a receipt. That's the first reason for the request. The second is that...
Hello Everyone!Has anyone noticed issues with integrations since the new Toast Experience went live October 11th? All of our Grubhub orders are cancelling before we even know an order existed. I have spoken with Toast and Grubhub and both claim it is...
How do you SPLIT 2 of the same item on separate checks?ex. Entered 2 - Burgers with lettuce and ketchup and fired to KDS.Customer when paying wants it on 2 separate checks.
