Completing shift reviews is like mise en place for your front-of-house team. It's vital for ensuring a smooth close-out for the day! Employees are prompted to review any open checks and reconcile cash and tips before clocking out. Here's what you nee...
I am setting up our kitchen printer but can not get anything but test receipts to print. I imagine there is an button somewhere that tells Toast to send food items to the kitchen, but no drink items, however I can't find it. Can anyone point me in ...
Hello Toastys?We love Toast, but our Doordash integration has a quirk where it does not fire (or send?) PICKUP (Takeout non-delivery) orders to the system until about 10-15 minutes after it has been ordered. This is frustrating because sometimes thos...
The radio buttons are no longer visible when I am working in the back office. I am on a Mac, using Chrome. Any suggestions on how to fix this?
Once a customer invoice has been created and sent to the customer. Is it possible to make the invoice show up on the POS until it has been paid by the Customer on-line OR paid directly on the POS? We have a few customers who prefer to call in and p...
Seems to have just started with the update this week to version 2.62 build 9I have a few modifiers that use existing groups as their modifier options, for example, with beer samplesit uses the existing beer group as the modifiers. But now when the t...
Is there a ‘mode’ on the POS device that we could turn over to kiosk? I notice a few major chains have this feature. One example would be Crumbl. a Crumbl employee can take on order on the POS or the computer can be flipped around for customer facing...
Is anyone else having issues with the way tips are collected for Toast's program, delivery by DoorDash? We use on register/employee name to ring all orders..."Cashier." Well when we pull the sales (and tips) at the end of the day, we pull out cash ...
We're pre-live with Toast and looking at Shogo integration. Love to know what other users experience is. Good, bad, or ugly.
Hi, We are new. We are a volunteer Elks Lodge. We do not have any employees. We all all volunteer -- so nobody needs to track hours. I am having a problem with our employees aka volunteer users, being required to "clock in" when they try and acce...
When an item that is scanned is not in the Toast database all we get is a beep. A popup saying "Item Not Found" would be a great addition to the system.I find staff just move on and we don't get paid for the item.
I've noticed the newish icon at the top of my toast dashboard that shows if there are items that are unpublished. It shows who did the edit but does anyone know if there is a way to see what the edit was?
I'm looking for someone else with a similar setup. I use 7Shifts (we love using the 7Tasks integration and the Manager Log). We recently switched to Toast and Toast Payroll, and we were looking for a way to allow employees to clock-in and out from an...
Hi Team! We want our pay wages to be private to everyone logging into the back end of toast (except for the people working on payroll). I see, in people's profiles, you can click 'show wages' or 'hide wages'. Is there a way to have the wages ALWAY...
Hi all, We received a 1099-K with Toast last week, which only showed processing amounts from June to December of last year- all blanks for the first half of the year. I emailed the support email listed on the tax document, and was told " You may have...
