I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Wondering if any Canadian businesses have a loyalty and customer credit options? We are a new to food industry business so didn't research more thoroughly the options they DIDN'T offer in Canada. I saw loyalty program and was excited as that is a hug...
I just want to make sure I didn't miss anything. Can anyone else confirm this on their BOGO setups?Say you have a BOGO promo code: buy one drink --> get one discountedIs there any way to make that BOGO code stack on the Kiosk or Online Order?Meaning ...
We have 3 registers. 2 Work just fine when starting a tab. One of them, you can preauthorize and start a tab but a name does not record on the tab.I can't seem to figure this out. Does it have to do with enabling EMV?Thank you!
I would like to know if Toast gift cards can be added to Apple Wallet. I saw this feature mentioned on the introduction page, but I haven’t been able to find it.
Hi everyone!About a week ago, a guest called one of our locations and mentioned they were getting an error message when placing a Toast Delivery service order. We were able to fix it by simply turning on/off online ordering and delivery. Today the sa...
Hello, I wanted to ask about the Upsell on GFD beta in test kitchen. I saw it in August and joined the waitlist for it and never heard anything else. I have now noticed that this is gone. Has this feature been implemented in Toast? If so, I can't fin...
Has anyone experienced issues with Guest Feedback when the guest pays with a gift card? Our terminals freeze when guests use gift cards and take forever to close out with the Guest Feedback option toggled on.
I have email and SMS marketing. I have never been able to use them fully. I especially have lots of issues when editing my emails. It seems they have a beta version now that does not allow for image or message editing, and when I switch to classic, i...
I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Interested in your thoughts and practices on employee documentation management.There is a section in Toast Payroll under each employee profile called Quicknotes.We have found this to be extremely valuable in that we can log in one spot, that is an ea...
Looking at utilizing offer codes. I see that you can make offers available for a set length of time, certain days/times, or just a single use. Are there any other parameters that can be utilized for a code's availability? Codes that can be more targe...
Hello peers,I have 4 locations in my toast account and I believe everything is set for multi location but on the website builder i do not see an option to enable the online ordering page to be for multiple locations. How can I enable this?
Has anyone been able to find a work around when designing the branded mobile app for the "re ordering " button on the home page ?? I have a nice video background that gets covered by a big button that should be tiny in my opinion.
Hi All!I am interested in having a QR code at our tables that would direct a customer to leave a comment ( comment card style). I don't necessarily want to direct them to do a google review.Is there a way to do this and direct them to the guestbook u...
Is there a way to override Seat Numbers and manually adjust? We had a Hockey Team/Parents (60 people) come in and wanted to use the players jersey number to distinguish between family checks as parents were sitting at a different table then the kids....
