How do I set up a tip pool for a single party attended by more than one server?In the case at hand, it was about 20 guests ordering drinks and apps with a single payer and multiple servers. These servers were attending to other guests at the same ti...
logged out of one handheld & our usernames & passwords won't get us back inCan we reset it?
You can't get a clear version of your ticket anymore.All the seat number headings get in the way of course onecourse twowe have been doing alot of large parties for the holidays and have been finding the update extremely difficult and time consuming.
We use over 150 POS Terminals in one location in our group and operate in a fast-paced concert venue concessions environment. We're considering setting up device groups to better manage the volume of transactions we handle in any given night. One of ...
My previous post didn't get any response, so lets try again. I am wondering if anyone can tell me what issues would cause not being able to offer the pay cards to the excluded states? The only reason we switched to toast payroll was because of this f...
When we send items on a check that have been held using the hold button, there is a significant delay in them hitting our KDS screen. It is sometimes up to 10min before the item will hit the KDS screens. We do not use the Toast brand KDS system. Has ...
Hello, I can not find a place where i can get a list of my top 15 selling food items or drink for that matter . mits a simple report for aloha or others just wondering '
Hello! New Toast user. Is there a way to turn of specific Item names? Specifically Item names which have nested modifiers after them. For example, any particular liquor selection in my menu has the option of about 30 different mixers it can go with. ...
Hey I am sorry if this is asked and answered elsewhere. I searched and did not find it. How do you run a report that singles out Gift Card Sales by period. I am running a promotion and cant seem to figure out how to run that report. Thanks
Does anyone know if you can have different service areas active for different days? For example if I have tables set up differently on different nights of the week, I would love to have the service area be accurate for how I have the tables set up fo...
Anyone else having this issue: We currently use the Toast integrations for DoorDash, UberEats, and GrubHub as well as Toast's online ordering for pickup and delivery. Our Toast Online ordering page and GrubHub each show the items in each section in t...
Since last weeks update to 2.69 build 9, we have been having issues with the table status updating on terminals that have long screen timeouts like at the bar, or don't switch user often. Does not seem to be an issue with check syncing just the actua...
We are running a sales contest with servers for our monthly features. I din't realize that this is not something that Toast reporting can track. I had a support conversation with Toast and they said they've put in a request for this functionality. ...
Hey everyone!We are continuing to utilize the new POS experience at our R&D location. I've received the same feedback from servers repeatedly, and that is to remove the "Share" header on the ordering screen. We utilize seat positions; however, we are...
This must be simple but does anyone know how to undo or delete a delivery driver shift review once it's already been done? Sometimes we've made a mistake leaving a delivery off of the driver's shift review and want to delete it so we can add the mis...
