Resolved! I have a couple team members that can't clock in without a manager entering their code
a couple team members are getting an error type message when trying to clock in. It is telling them that they can't clock in without a manager.
Forum Posts
Does everyone make their servers use their own login number?
We are trying to create efficiency by seeing who is doing what on the pos so we can track mistakes, waste, voids, discounts, etc...not to mention try to figure out what areas staff need additional training.PROBLEM IS: Our servers are throwing a massi...
Cash payment discount
We would like to offer a discount for cash payments. on vacation recently we saw some POS systems that printed the cash discount at the bottom of the check. I would guess that if you hit cash when cashing out the discount would be automatically app...
Viewing Line Builds from the KDS screen
Good afternoon,We were wondering if it is possible to attach line builds to a menu item that could then be viewed on the KDS?For instance, the server rings in a Pork Sandwich and sends the order to the kitchen, then the line cooks could look at the K...
Single Item vs Multiple Item Quantities Sales Tax Incorrect
Has anyone else noticed or is there a fix for this problem?If we ring up an item for a set price and rather then pressing the button multiple times we just use "quantity" that the calculated tax is different?!?!?! Subtotal is the same, the tax becom...
KDS Functions
The following are a list of things that I can do on my current KDS System, and I am wondering if the Toast KDS can do the same: Change a table number from the expediter screenShow a breakdown of the items on each line station individually on the expe...
Integral Modifier manual firing
Is it possible to manually fire certain integral modifiers to prep stations? Specifically sides so the xpo can fire a side, or integral modifier, to a prep station when the timing is correct. I’ve tried the independent modifier timing system with fir...
Slide Capability
Will Toast soon have the ability to process Slide type payments? So off premise events can be charged via a Slide type credit card process that would link to Toast menu and reports? We sometimes do off-site pop-up type event's.This would be a valuabl...
Suggested Gratuity on checks with Gift Card Payments Applied
When a check is paid with a gift cards and there is a remaining balance paid with a credit card, the credit card receipt for suggested gratuities only show the suggested gratuity for the remaining balance and not the original total. Is there a way to...
Stock Count
Is there a way to turn off the option of creating a stock count when an item has been 86'd but then is voided off a check (because we ran out). For example, a bartender tells the manager to 86 draft Busch Light, manager does that. Then 20 minutes la...
Employees Unable to Log-in/Log-out
Within the previous 2-3 weeks we're suddenly having a problem where employees can't login or logout without a manager first logging in and then logging out. When the employee tries to log in, the message pops up, "unauthorized user". It's happening ...
Resolved! Remote Location
I want to have calls answered from home with credit cards and tickets to print at the restaurant I'm willing to install any firewall required to maintain PCI compliance.....How can this be accomplished?
🍽️ Cash Drawer Quick Troubleshooting Tips! 🍔
Hey Community! The video below covers some quick valuable troubling shooting steps if your cash drawer doesn't open! - Check that the drawer is not locked or Jammed - Check your cables - Cash drawer assigned to correct terminal - "Open Cash Drawer" i...
Doordash not auto firing in kitchen
Door dash is not auto firing All other third parties are auto firingI need all takeout and delivery orders to print out on the "Counter" printer and "Kitchen" printer simultaneouslyCurrently they are only printing on the "Counter Printer"
QR Code Menu
Hi Toast Community! This may be a stupid question; I saw in Toast, before, a way to make a QR Code of our menu. I want to do this to put on the door to our restaurant. Now that I'm looking for it, I cannot find where that was. Any help will be a...
