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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

Remakes vs Voids vs Do Not Make

Looking for input in regard to the below situation and best practices. Here is the example we are working with:Server rings in a loaded taco, but the kitchen accidentally makes it as a regular not loaded.The customer is given the option to have the t...

Adjusting Tip After Batching

We had a customer who left with their signed receipt which had the tip amount on it. They left the receipt in an envelope the next day with an apologetic note. Obviously, our payments batched overnight. Is there a way to adjust this tip on that payme...

Buckets of beer

So I am trying to figure out how I would do buckets of beer where I don’t charge them the price of the beer just the for the bucket price and still have it count towards my inventory.  Anyone have suggestions or a way you did it?

Invoice

HelloThis is Tenno sushi Accounting Team,There's an amount $1106.21 (Toast inc STW5P4S9S0) transcation went out our account, but I tried to check it on the toast website, but it's hard to check the amount Please check what the amount was used   

ROUTING

Hello,I'd like to know if it is possible to do 2 things: assign specific menus to specific areas I'd like to have Happy Hour menu available only at the bar for people that use QR codes while sitting at the bar. I was told by Live Help agents that was...

Trying to add Fee for Online Ordering

I'm trying to implement a Service Charge of 1.00 for Online Orders Only. Toast Customer service is telling me I can only apply a service charge to Delivery or Take Out Orders and I need to put n a feature request. This doesn't make any sense. There h...

Resolved! blind cash drop

Anyone know how to do a blind drop on Toast? Meaning the person that does a check out after shift, does not see cash totals in their report? Toast has a blind drawer but it still shows cash in hand at end of shift report

Printer Troubleshooting Quick Tips

Here are some tips to quickly troubleshoot your printer issues! If you're experiencing difficulties, start by power cycling the printer: turn it off, wait 30 seconds, and turn it back on. Next, ensure all printer cables are properly seated by unplugg...

Rob | Community Manager
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Mobile Order & Pay Item Routing

Hello,I am looking for help with Mobile Order & Pay item routing. To give context, our style of service is slightly different than most. We have servers on the floor at all times, interacting with guests and placing orders through a Toast Go 2. Our s...