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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Importing Data

Hey all... So we just launched Toast last week and so far it's pretty great.  Here's the thing.  We opened our restaurant in August of 2022 and used an inherited POS until last week.  While the old POS was abhorrent, it did keep basic reports about o...

Where's my Money

It appears TOAST updated the software so that now it includes an Apple Pay option.This means that the system requests the customer to input a credit card number. KOSHER EXPRESS DOES NOT ACCEPT CREDIT CARDS! Unfortunately a customer paid last night us...

Resolved! Order Sending before payment

We are a fast casual concept that in some locations takes the order on the POS and sends the order to the kitchen to prepare the order.  We have issue with in store orders firing to the KDS before payment.  We would love to not send the order to the ...

Resolved! Multiple Out-Of-Stock in Multi-Unit Management

Does anyone know if there is a way when you have multiple locations to make all of them OOS or in-stock at once.The way I've been having to do it is I have to go to the item and manually mark it store by store, one-by-one.The reason we'd need more co...

Resolved! Expediter Fulfillment

Hi, is there a way to have a print-only (no KDS) expediter station automatically fulfill orders when the kitchen prep station fulfills their part? We have a sandwich shop/bakery and have a high volume of take out orders. The sandwiches go to a KDS in...

Reporting for Specific Items Sold

 Does Toast has a reporting feature which shows sales for specific items sold?  Our report includes item sales within broad categories but not for specific menu items sold.  When we run specials through social media advertising, it would be really he...

Size modifier problem

Can someone explain to me why toast would create a size modifier system where you can choose your size pizza and then it charges the appropriate amount based on that size for each topping which works in house BUT NOT ONLINE!!! This was designed for p...

Shift Change HELP

Hi there! I am looking for some examples of how other business's handle a shift change?  We only have one bar drawer and one kitchen drawer.  We will mostly be using the bar drawer and the shift change cash outs will occur there. However, it doesn't ...

Toast Tables

Does anyone have information on Toast Tables?Tried asking support if there is a way to put in future reservations, they had no answer.  

Resolved! Z report / Tips

Hey ! Had my first night at the bar with Toast and ran into some issues on the reporting side. We are a small bar with only two bartenders on a shift (no servers, no back of house, etc) tips are pooled between bartenders and bartenders have access to...

Third party menu management issues

Hi Toasties!Has anyone else had pain points with third party apps speaking properly to the menu? We regularly sell 86ed items on third party apps and it is incredibly frustrating to our team. We have to problem solve and try to track down the custome...

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