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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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execution for delivery to bar next door

We are trying to figure out how to execute the following: Our neighbor is a brewery, and they would like us to deliver food directly to their patrons. We plan to set up a unique QR code for each table in their taproom. Guests will scan the QR code to...

I Need Website Editor Help

I have been trying to build my restaurant website, which is supposed to be a no-brainer process, to no avail. I've worked on the homepage with luck and then moved on to work on menu pages. I don't know if I accidently deleted what was pre-built or wh...

Unpaid Orders

We have several hundred $ each week in uncollectible tabs that are the result of us doing a $25 Pre-Auth at Order then the order ends up being $100 and at closing the card declines. Why cant TOAST let us retry the card on file until it goes through? ...

Feature Request for Reporting

Hi There, I hope this makes it to the right Team. We would like more options for Kitchen reports. Specifically, the ticket time detail report. Ideally, consolidate by check number so we can gain a true understanding of our ticket times. The reporting...

Mobile Order and Pay Dining option

We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were runn...

Resolved! Cash in

How do I do a paid in or a cash in now? I see the system is updated and I can't find the button I used before. Thanks

Resolved! Chargebacks

I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...

Overtime

Is there a report that can be run to show ONLY staff that have reached a certain number of hours by Thursday?  Then, Friday and then Saturday?  

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