Restaurant Operations

Request to Integrate Tempo

I would like to endorse a local app developer for integration with the Toast API https://www.temposoftware.app/Who can I reach out to in order to start a dialogue about this?

I’m looking to get a sticky label printer but there’s too many epson models of TM-L90 and I was wondering if anybody had an experience with it. Does anybody have an Epson TM-L90ii which is a liner-free sticky label printer? Does it work with toast or...

How can I make Toast adjust the tip amount based on the comped price, not the original total?

I noticed a closed check where a customer had included a tip of nearly 30%, which is quite rare. Upon reviewing the details, I found that there were some items that had been comped, but the tip was still calculated based on the original total. How ca...

Issues with Doordash & Uber Integrations

We have recently launched 3rd party delivery integration and are having an issue with items that are marked 'out of stock', as well as items that have no active channel visibility are showing up and being ordered. Any one else having an issue with th...

VOIDs

Any best practices around voids vs food is made wrong and need to come off a ticket? Doesn't a void assume the item was not made (for inventory)? Meaning, voids should only apply to items not made?

Resolved! KDS (flex) that's mirroring keeps restarting randomly while we're operating.

So we have a kds screen that we mirrored onto a Philips monitor with a micro HDMI to HDMI chord. When I first installed it, it would randomly power cycle when we would have many orders on the screens. Just the kds would restart fyi. I tried switching...

I am unable to get into my pay roll

I have successfully made an account and my password seem correct when relogging and getting into other toast services, but every time I try to log into my payroll specifically it sees my information as completely unrecognizable and false. Apparently ...

Cashier voiding or removing items and refunding to another credit card?

Is this possible? I have seen several transactions voided and removed hours after the customer left and can't figure what could be happening. Anyone have ideas or experience with this using Toast?

Iten not printing to kitchen

I have one menu item not printing to kitchen, though other items are printing. Why is the item line in red? TIA

Resolved! Forgot password error

Hello!I would like to express my complaint about the impossibility to sign in my Toast Payroll. Firstly, I am unable to log in my account. Then I press ''Forgot password" so to be sent an email in order to fix my account back. Sadly I see the followi...

Resolved! Partial refundig

How do you partially refund from toast?

Unique Check Numbers - Not Resetting to Zero

Does any one have any issues with Check numbers resetting to zero every day? We are hotel company and have multiple Toast Accounts. Everyday we have multiples duplicated checks in our PMS system e.g. we will have multiple Check number 1, Check Number...

Scanner for guest receipt when checking out at cashier

We are a high volume restaurant that uses three cashiers and this is the one area we feel that we have stepped back in time when we came to TOAST. Previously we had MICROS and had the ability to scan tickets versus keying in ticket numbers. This wo...

Resolved! Deep Copy - unattractive solution

Restaurant Professionals!At our restaurant, Downtown, we-like-the-rest-of-the-community change our prices during EVENTS; Concerts, Convention, something that draws in the visitors. That's a big city strategy. Hotel prices are up, parking is up, every...

How Do You Train Your Staff on Menu Knowledge?

When it comes to training staff on menu knowledge, I take a hands-on approach. On their first shift, I walk new hires through the menu and point out the key items they need to learn right away. I also give them a full menu with ingredient description...

Toast Community

Forum Posts

Request to Integrate Tempo

Resolved! Epson tm-L90ii

How can I make Toast adjust the tip amount based on the comped price, not the original total?

Issues with Doordash & Uber Integrations

VOIDs

Resolved! KDS (flex) that's mirroring keeps restarting randomly while we're operating.

I am unable to get into my pay roll

Cashier voiding or removing items and refunding to another credit card?

Iten not printing to kitchen

Resolved! Forgot password error

Resolved! Partial refundig

Unique Check Numbers - Not Resetting to Zero

Scanner for guest receipt when checking out at cashier

Resolved! Deep Copy - unattractive solution

How Do You Train Your Staff on Menu Knowledge?

payment

Expediting ToGo Orders

Void Chit Printing

LBW Tax Exempt issue for Oklahoma

Suggested Gratuity on checks with Gift Card Paymen...

Catering Online Ordering Notifications

online order button

Internet Browser on Handhelds

Catering Customer Info

Buyer Beware on New Equipment