Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! TABC Monthly Report

Hello Group,    We are trying to get a report for our monthly TABC that we have to send in regarding alcohol that was discounted or given away.  They want not only just a total but an itemized list of each type of alcohol with costs and discounts.  I...

Reporting for Specific Items Sold

 Does Toast has a reporting feature which shows sales for specific items sold?  Our report includes item sales within broad categories but not for specific menu items sold.  When we run specials through social media advertising, it would be really he...

Resolved! Print Reservations

We need to be able to print out reservations that have been booked for any specific day. This will allow us to map and plan reservations on days where we have larger tables and can overbook some reservation segments. A simple list of time, name and p...

Pre ordering

Hi all, we are opening this week and with the pre ordering option set will the orders all come through when the customer wants the order or will the system still then add the throttling rules? For example if a customer chooses delivery for 5.15 will ...

Resolved! Using a POS Code for multiple employees

We have a fast paced bar with only one cash drawer.  Do any other locations use a "community" POS number for 2-3 employees to use rather than using their own to take orders?  They would still clock in and get paid on their own number, but rather than...

Printed Guest Checks

Hi,  I am trying to see if there is a way the floor manager can see what customer checks have been printed by servers already.  Our restaurant is large and occasionally a server will carry the paid check with them, so you don't want to drop another c...

Resolved! Add an additional Label printer

Hello,If I want to add an additional label printer to print the exact information as the first label printer, am I able to link off the first printer using a splitter or do I need to run an additional home run from my office 50’ away?thank you. 

Kitchen Service Fee Programming

Hello! Does anyone have any advice on programming a percent based kitchen service fee to all checks that will not be added as sales and will be easily identified on the server checkouts to take out of their gratuities. Below is what I have figured ou...

Reopening Shift Review Throws off Drawer

We recently had an issue where we closed out a servers shift review and put the cash she owed into one of the drawers. For various reasons we then had to undo the shift review. The next day, the drawer was showing that it was under. After spending a ...

Resolved! Items Sold report

Hi all, Thank you for all of your help over the last few weeks.  Ran across another question we can not find.  I was wondering if there is a report to show each individual menu item sold and during the hour/time in which it was sold?  I can go ticket...

Transfer Check to Table on Toast Go 2

We run a unique operation where tabs are typically started before the guest is seated at a table. While using the Toast Go 2, we do not have the option to transfer the check to a table. You can complete this task on the terminal. Is there a setting w...

Resolved! tip disappears

So we are having an issue with online orders and the tips disappearing.  When the guest picks up the order, and the team member goes to close the check out, they try to transfer the check to their account, but Toast won't let them.  It gives an error...