Is anyone else experiencing issues with their KDS. Specifically, we have noticed that orders are sometimes only going to the expo screens and other times only to the production screens. Additionally, there have been instances where orders are not sho...
Hi there,I have a fairly short sandwich menu but I do offer different breads. Although I have the system changing the bread I want to know how it can change the ingredient amounts with the bread change? A half sub gets less than a full sub. A wrap ge...
Hi all!We've recently noticed an issue at several locations where the table number displayed on the KDS doesn't match the table number printed on the kitchen ticket. After some digging, it seems this happens when a guest is pre-assigned to one table ...
So my restaurant is a first-come first-serve style casual dining. We love using Toast but a feature that would allow our expo to send a notification to the POS's when they need hands would be amazing. I have tried using the POS notification that is a...
Got a hiccup in my invoicing. Setting up item in our library, and when it comes to Meats that are sold by the case but priced by the pound are giving me fits. I have added a screen shot of the inventory side. It just is not making sense when we lo...
Hi,Looking for help setting up two separate "Brands" within the POS system...typically I would call them "Revenue Centers" but Toast does not refer to them the same way.We have two POS systems that must be identical...one storefront that has two bran...
We have some physical gift cards with mag-stripe that we've had in-use before we started with Toast. We have been using them without issue and planned to run through them before ordering Toast supplied gift cards. Last night I went to activate a card...
Hello Group, We are trying to get a report for our monthly TABC that we have to send in regarding alcohol that was discounted or given away. They want not only just a total but an itemized list of each type of alcohol with costs and discounts. I...
Does Toast has a reporting feature which shows sales for specific items sold? Our report includes item sales within broad categories but not for specific menu items sold. When we run specials through social media advertising, it would be really he...
We are attempting to extract data from Toast and manage it with Power Query to streamline our order management process for catering events and holiday meal orders; the goal is to improve efficiency and eliminate errors associated with hand tallying i...
We need to be able to print out reservations that have been booked for any specific day. This will allow us to map and plan reservations on days where we have larger tables and can overbook some reservation segments. A simple list of time, name and p...
Hi all, we are opening this week and with the pre ordering option set will the orders all come through when the customer wants the order or will the system still then add the throttling rules? For example if a customer chooses delivery for 5.15 will ...
New to Toast catering, but we have had several issues already! The catering sometimes shows up on POS and sometimes doesn’t. We had one with a service charge (service charge for caterer) that did not show up either. It was assigned to a generic to go...
We have a fast paced bar with only one cash drawer. Do any other locations use a "community" POS number for 2-3 employees to use rather than using their own to take orders? They would still clock in and get paid on their own number, but rather than...
Hi, I am trying to see if there is a way the floor manager can see what customer checks have been printed by servers already. Our restaurant is large and occasionally a server will carry the paid check with them, so you don't want to drop another c...
