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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Overtime

Is there a report that can be run to show ONLY staff that have reached a certain number of hours by Thursday?  Then, Friday and then Saturday?  

Suggestion toast tables

I think the reservation should be a different color to pop when the reservation has visit notes. Most host are younger and as of right not the visit notes are invisible to them when they are busy. Almost impossible to get them to look at them regular...

Resolved! Mobile Ordering Receipts and KDS Routing

Ok... I need a mobile ordering/KDS Routing expert here.We just turned on Mobile Ordering in our coffee shop. We have the receipts print at our expediter screen. However... we don't need the "Merchant" copy of the receipt to print. Anyone know if ther...

Separate POS and Kiosk Menu

Hi, we would like a way to separate the menus on our POS and Kiosk.We can change the menus from the POS to online ordering but not the Kiosk, which makes it harder to cater certain items to takeout customers. Will this ever be a feature?

Resolved! Refunding deposit on customer invoice?

We have a customer invoice that has a remaining balance after the deposit was paid. However, the event was cancelled within the timeframe that we still offer deposit refund.I want to confirm the steps of the process before I move forward with refundi...

PROTECTIVE CASE FOR TOAST 2 GO HANDHELD?

I purchased many toast 2 go handhelds for the staff.  However, recently 2 have been dropped and cracked along the case.  TOAST does NOT cover damage to the case.  I am looking for an OTTER BOX type protective case for the handheld.  I do NOT want a p...

eZcater integations

Anyone integrated their Relish/Ezcater marketplace into Toast? We are relatively new to Relish and would love to hear other who have done integrations. I do see Otter/Deliverect and believe they do have Toast integrations. It would be awesome if Toas...

Resolved! Report Inconsistencies

When I run a report at 3AM for a business day, for example business day 7/31. When i re-run it on a different day, for example 8/1, the reports are not consistent. Despite the last check being closed at 11:00PM on 7/31.What would be causing this?

Handheld security after payment.

After a guest makes a payment on the Toast Go 2 Handheld, is there a way for the device to automatically go back to the pin login screen once the payment confirmation pop-up is closed, or at least require a user pin to be entered to proceed past the ...

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