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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Cash in

How do I do a paid in or a cash in now? I see the system is updated and I can't find the button I used before. Thanks

Resolved! Chargebacks

I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...

Overtime

Is there a report that can be run to show ONLY staff that have reached a certain number of hours by Thursday?  Then, Friday and then Saturday?  

Suggestion toast tables

I think the reservation should be a different color to pop when the reservation has visit notes. Most host are younger and as of right not the visit notes are invisible to them when they are busy. Almost impossible to get them to look at them regular...

Resolved! Mobile Ordering Receipts and KDS Routing

Ok... I need a mobile ordering/KDS Routing expert here.We just turned on Mobile Ordering in our coffee shop. We have the receipts print at our expediter screen. However... we don't need the "Merchant" copy of the receipt to print. Anyone know if ther...

Separate POS and Kiosk Menu

Hi, we would like a way to separate the menus on our POS and Kiosk.We can change the menus from the POS to online ordering but not the Kiosk, which makes it harder to cater certain items to takeout customers. Will this ever be a feature?

Resolved! Refunding deposit on customer invoice?

We have a customer invoice that has a remaining balance after the deposit was paid. However, the event was cancelled within the timeframe that we still offer deposit refund.I want to confirm the steps of the process before I move forward with refundi...

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