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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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kitchen ticket colors

Our tickets display the 'dine-in' and 'take out' both in red. When we are busy it can get missed and a take out order will get plated. Is there a way to make the phrase 'take out' stand out more?  Different color?  Different font?

Need to get employee details

Hello Friends,                  we are having an in- house app through which we are making a api call to get all employee details but the response is like below{"status": 403,"code": 10010,"message": "You are not permitted to access this resource","m...

Email marketing

Our case is not resolved.  We are not getting any answers that can help us recover our lost email list.  But now my partners restaurants in Florida are getting emails for vising my restaurant in Colorado but they've never been here.  Please give us a...

Resolved! Z reports emailed instead of printed

I was hoping there could be a way of doing Z reports (and sales summary reports) without all that paper. There's no reason why it can't be emailed and I could print out the results on a regular printer on 8-1/2 x 11.Anyone know how this can be done?

Resolved! Hidden Online Menu

I have products that I only offer to one set of customers. Is there a way to create an online menu that is hidden, and only accessible if you have the URL that is associated with that menu?

Resolved! ONLINE ORDERING NEW GLITCH

Good morning,  Yesterday, I noticed a new glitch with online orders. Please forward to the relevant team to get this fixed.  MAX/MIN modifier rules are not being followed. For example, certain items, my customer is able to choose up to 2 modifiers, b...

PMS integration

We have multiple outlets using the same Toast system as different revenue centers. There is a quick service coffee shop that Opens at 7 AM and changes to a full service bar after 2 PM. We also have a full service, fine dining outlet. We own an operat...

Support Email

How do I contact Toast support via email? I have the phone number, but I can't send screenshots over the phone and the wait time is 10+ minutes. I just want to send an email so I can go on about my day.

Due time Issues with 1st party delivery orders

Hi,We are using a local delivery company for our delivery orders, thus Toast is set for the 1st party delivery option - just like using our own drivers.  There are a few issues with the 1st party delivery options I have.The main issue is with the due...

Resolved! Fundraising Night

Hey there! Quick question (I need a response ASAP), we are doing a fundraising night tonight, and the set up is that 15% of sales are donated of sales if the customer mentions the event. So like they order and say I’m here for “X Event”. Is there a w...

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