High volume bar, seat yourself environment. During peak times a new party may be sat at a table prior to the first check/tab being fully closed (i.e. not closed with handheld and not tip adjusted with paper CC auth receipt). Cant seem to find a simpl...
We use Toast on our food truck. When the customer completes their payment, we need a customer facing printer to print their order number on a ticket we can hand them or they can take from the printer. Would also be helpful to be able to customize an...
https://toast-classroom.workramp.io/trainingsOn the training's initial page, I noticed Toast Retail, a collection of 13 items with a picture illustrating a person scanning a wine bottle. Can someone show me how to learn more about this feature withi...
Hello!I am running my payroll and noticed something odd with an employee that holds two separate roles and differing payrates:When he is bartending, he makes $8. When he is assisting with some weekly accounting, he makes $15. According to timesheets,...
Hello - just joined the Community! We've had Toast about 4 years. We use Sling and each shift we assign employees a Task List. I have a Notification set so they get a reminder when they clock in. They often ignore it, as they've gotten used to it pop...
Hello new to toast, the auto discounts would only work for 1 item when the staff uses the quantity button to send more than 1 item, any ideasthanks
Two of our devices have been broken. How do i order new ones? and return the two that are broken
Hi, I am in the process of setting up XtraChef and looking for help setting up products. Does anyone have a list of how they set up products? I'm unsure how to set some things up. For example When setting up a canned vegetable would I set that up ...
I invoiced my first House account today. Sent it via email to the customer. My team just called me and they can't close their day because this is showing as an open ticket. What did I do wrong? Thank you in advance for any help!Sherry
Hi all,We were told by our Toast sales reps that it is possible to have our own delivery vehicle in combination with 3rd party delivery. Exactly like how Papa Johns defers their orders to Doordash when they don't have enough drivers.Is this actually ...
I am in the middle of configuring a new KDS system. We have had Toast for about 4 years and finally upgrading to KDS. We previously only had server printers that would print tickets to hand in to the kitchen (Expo, Hot, Cold). Never even had printers...
I keep trying to change my preference from a paper paycheck to direct deposit and on my app there is no payment method setting. there is no settings at all on the my toast app other than changing when the start of my week is.
Hi, we have experienced a couple of people recently not paying for their checks and we have gone about handling it in the back end a couple of different ways from voiding the order to using discounts. Some of the time the person does come back in and...
This is a feature that Aloha POS has had for ages.Use case: Shot Pours, Doubles, etc.Situation: Guest asks for a double whiskey. Standard double whiskey pour is 3oz (two portions of a 1.5oz serving size)Problems:The only way to ring in a double to in...
Hello, An owner who has all permissions can enter an employee break start time, but only has the ability to end the break in the AM. He says he doesn't have any PM times coming up to end the break. I cannot find a setting to correct this. Any ideas? ...
