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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

notifications

Has anyone else experienced not receiving notifications either on bar terminal/toast go when cleared from the kitchen?  We have 2 floors our bar is on the 1st and kitchen is on the 2nd so my employees rely heavily on notifications.  I haven't found n...

Updated GUI on Handheld

Maybe someone can help me with this...With the new updated POS on the handheld, it's not showing what employee is logged into that particular handheld, which could cause confusion because we have up to three employees at any given time logged in.Is t...

Retail/Grocery Inventory Scanning

As Toast expands into more retail and Grocery operations it would be great if a handheld scanner could be used to take inventory using item barcodes. We use Toast in a small grocery setting that is also a meat and seafood butcher. All of our items ar...

equipment

why is it so hard to get anything fixed for toast, as a matter of fact it was a 6 step process just to ask you this question.  If I am late on billing you guys know exactly where to find me, but if my credit card swipers don't work you disappear.  BT...

Printing from KDS

When printing from KDS, it always asks us if we want to print to station or expediter.  We don't use expediter.  How do we get rid of that extra prompt? We just want to tap print and have it sent to kitchen printer and then fulfill. 

Item Labels

Following up with a post regarding item labels. A post from March 25th 2022 from Carrisa from toast below. This feature will be a game changer for our operation and really hope this is rolling out VERY soon. “Hi Toast Community, it's Carrisa here wit...

IT company wanted

Hi Everyone! We are a restaurant located in Boston area and looking for a local company to come out and help us with some printer issues. Does anyone in this area know of or recommend anyone they have used before? 

New POS category Layout options

Is it possible to be able to have different menu category options.  Such as having the categories vertical and the menu items horizontal?  This would make the screen cleaner looking when doing modifications.Also, we like the dark mode but the colors ...

New reports

Please stop making changes for the sake of change. The new report eliminated easy tabs for " orders, orders details, payments, shifts," all of which I use regularly. I will have to search through a directory each time I want to view these, which is o...

Resolved! New POS experience - why the update button?

I find the "update" button to be clumsy on the new POS experience. When you tap a table on the floor plan, why can't we just automatically begin to edit the table and add new items, etc. Having to press the update button seems like an unnecessary ste...