Hey Toast Community & @Rob I'm looking for ways to clean up our kitchen tickets from 3rd party delivery + online ordering partners. We've experienced delivery drivers and customers have trouble finding their order due to two things - 1. Small font on...
Hi, I am getting conflicting answers from Toast support and reps on this so reaching out to the community. I have a fast-casual and want to replace our guest pagers with 4 or 5 Samsung smart TV screens throught the dining room and patio so dine-in gu...
Anyway to Alphabetize Customer Tabs on Screen? It would be so much faster finding tabs. Thanks
Is it possible to add the ability to fulfill a single item on the KDS? For instance, 3 different appetizers are ordered but many models serve items as ready so a single item can be sent to a table before other items.
When we have someone add a special request to an item sent to the kitchen, it isn't showing up on the prep station with the item. They can see all other modifiers on that item except the special request. How can I fix this?
We have recently started using doordash and it's going great.Only issue we have is when we get orders with items that are routed to a specific station & KDS in the kitchen it isn't showing up. Only on that one KDS though. Is there a way to fix this? ...
Is there a feature where you can resend the welcome email to ALL employees who have not yet activated their account, all at once?I have 3 restaurants, and about 80 employees. We just did a company wide update, and I have about 45 people who need to ...
Hi there,looking to connect with someone from toast in regards to the KDS screens. We would like to have a second screen mounted to the main xpo screen that reads checks that go past a full screen. Ideally the extra screen would be blank, then would ...
Does anybody have a solution that makes the reservations through toast tables REQUIRE a reservation and which employee took the reservation in order for it to save/create? I am having problems with reservations being taken with no phone number, and t...
Hi all I was checking to see if anyone has set up or knows how to set up different menus for either different users or different job's. We are a nightclub who charges an entry fee so I want to add a way the door persons can ring up the entry through...
Has anyone else had a conflicting IP address cause all the printers to work thermal and not thermal and takes toast hours to fix with you over the phone
Hello all, I'm seeking help on configuring the online orders. So on Tuesdays we have Kids meals for $1 but it is a dine in only special. but when i created my menu i set a time for these to be $1 on Tuesday and 5.99 every other day of the week. is th...
I need to refund sales tax to tax exempt customers. I was intially able to do this on the POS through Edit Check > Pay > Refund > Tax Only. However, now when I go to edit check > pay, the refund option is no longer there. Just adjust or void check. H...
Had a credit card reader update last week and now the 'checking for credit card reader updates' screen appears (very quickly) every time when logging in. Anyone else seeing this? Is this a new expected behavior? Worried that if it is checking every ...
I have certain food and drink items that are set to be eligible for discounting. Other items that are NOT eligible for discount and the category and item are set to NOT discount.... but they do if the staff member selects discount. Has anyone else r...
